About the Company
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. We are building a future where people have more ways to play and connect in the metaverse.
Job Description
Are you passionate about connecting with people online and eager to start a career in digital media? Meta Platforms, Inc. is seeking a motivated and enthusiastic Social Media Handler to join our remote team. This is an entry-level position that requires no prior professional experience or specific degree, making it an ideal opportunity for individuals looking to gain valuable skills in the social media space. You will play a crucial role in maintaining our online presence and engaging with our global community.
Key Responsibilities
- Monitor various social media channels (e.g., Facebook, Instagram, X/Twitter, LinkedIn) for mentions, comments, and direct messages.
- Respond to inquiries, comments, and feedback in a timely, professional, and brand-consistent manner.
- Escalate complex issues or sensitive customer service concerns to the appropriate internal teams.
- Assist with scheduling and posting pre-approved content across different platforms.
- Track and report on basic social media engagement metrics and trends.
- Contribute to a positive and engaging online community environment.
- Stay informed about current social media best practices and platform updates.
Required Skills
- Exceptional written and verbal communication skills in English.
- Strong familiarity with major social media platforms and their functionalities.
- Basic computer proficiency and comfort with online tools.
- Ability to work independently and manage time effectively in a remote setting.
- High level of empathy and a customer-centric attitude.
- Eagerness to learn and adapt to new challenges.
Preferred Qualifications
- A genuine passion for social media, digital trends, and online communities.
- Previous experience with personal social media management or community engagement.
- Familiarity with collaboration tools (e.g., Google Workspace, Microsoft 365).
- Ability to speak multiple languages is a plus, though not required.
Perks & Benefits
- Competitive monthly salary.
- Flexible 100% remote work environment.
- Comprehensive health and wellness programs.
- Paid time off and company holidays.
- Opportunities for professional growth and skill development.
- Access to Meta's extensive learning resources.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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