Social Media Handler

About the Company

Nielsen is a global leader in audience measurement, data, and analytics, shaping the world’s media and content as a trusted source for insights. With a presence in over 100 countries, Nielsen provides clients with an understanding of what consumers watch, listen to, and buy. We are committed to fostering a diverse and inclusive environment where every voice is heard and valued, empowering our employees to drive innovation and impact.

Job Description

Are you enthusiastic about social media and eager to kickstart your career in the digital space? Nielsen is seeking a passionate and driven Social Media Handler to join our 100% remote team. This is a unique opportunity for individuals without prior professional experience or a degree to learn and grow within a dynamic, fast-paced environment. You will play a crucial role in managing and enhancing Nielsen’s online presence, engaging with our community, and supporting our brand voice across various social media platforms from the comfort of your home.

Key Responsibilities

• Monitor and engage with user comments, messages, and mentions across platforms (e.g., Twitter, Facebook, Instagram, TikTok).
• Schedule and publish pre-approved content to various social media channels.
• Assist in identifying trending topics and relevant conversations to inform content strategy.
• Escalate complex customer service inquiries or brand-sensitive issues to appropriate teams.
• Maintain a consistent brand voice and tone in all digital interactions.
• Track and report on basic social media performance metrics.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Required Skills

• Strong written and verbal communication skills.
• High level of enthusiasm and willingness to learn.
• Proficiency with basic computer applications and internet navigation.
• Ability to work independently and manage time effectively in a remote setting.
• Excellent attention to detail and organizational skills.
• A genuine interest in social media platforms and digital trends.

Preferred Qualifications

• Familiarity with major social media platforms (Facebook, Instagram, Twitter, TikTok).
• Basic understanding of online community engagement principles.
• A proactive approach to problem-solving.
• Ability to adapt to changing priorities and learn new tools quickly.

Perks & Benefits

• 100% remote work flexibility.
• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• Opportunities for professional development and training.
• Employee wellness programs.
• A supportive and inclusive team culture.

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