Entry-Level Game Tester / Community Moderator

About the Company

Ubisoft is a leading creator, publisher, and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Far Cry, Tom Clancy’s, Just Dance, and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms, including consoles, mobile, and PC.

Job Description

Are you passionate about video games and eager to make a tangible impact on the player experience? Ubisoft is looking for an enthusiastic and detail-oriented Entry-Level Game Tester and Community Moderator to join our remote team. This unique role combines critical game testing with active community engagement, allowing you to shape our games and foster a vibrant player base from the comfort of your home. As a Game Tester, you will meticulously identify bugs, glitches, and usability issues, providing valuable feedback to our development teams. As a Community Moderator, you will be the voice of Ubisoft, interacting directly with players, answering questions, and ensuring a positive and respectful online environment. This is a 100% remote position.

Key Responsibilities

• Execute test plans and meticulously report bugs, glitches, and technical issues found in games across various stages of development.
• Provide constructive feedback on game design, usability, and overall player experience.
• Verify bug fixes and ensure the quality of game updates and new content.
• Monitor official game forums, social media channels, and other online communities for player feedback and discussions.
• Engage with players in a friendly, professional, and helpful manner, answering questions and escalating issues as needed.
• Enforce community guidelines and moderate user-generated content to maintain a positive and inclusive environment.
• Identify and report trends in player feedback to the development and community teams.
• Contribute to documentation and knowledge bases related to game issues and community best practices.

Required Skills

• Exceptional passion for video games across various genres and platforms.
• Strong attention to detail and excellent observational skills.
• Effective verbal and written communication skills.
• Basic understanding of PC and console gaming systems and software.
• Ability to work independently and manage time effectively in a remote setting.
• Problem-solving aptitude and a proactive approach to identifying issues.
• Patience and a positive attitude when interacting with diverse online communities.

Preferred Qualifications

• Familiarity with bug tracking software (e.g., Jira, Asana).
• Experience participating in or moderating online forums or social media groups.
• Knowledge of specific Ubisoft game titles or genres.
• Basic technical troubleshooting skills.

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health and wellness benefits (medical, dental, vision).
• Flexible work schedule and a 100% remote work model.
• Opportunities for career growth and professional development within the gaming industry.
• Access to the latest Ubisoft games and exclusive content.
• A supportive and inclusive company culture.
• Stipend for home office setup and internet service.

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