About the Company
Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for the world’s best brands, including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our 300,000+ staff deliver next generation customer experience and help companies connect with their customers in new and innovative ways.
Job Description
As a Work From Home Records Verification Assistant, you will play a crucial role in ensuring the accuracy and integrity of our data records. This 100% remote position involves meticulously reviewing, verifying, and updating various types of information according to established guidelines and procedures. You will work independently to cross-reference data sources, identify discrepancies, and maintain high standards of data quality, contributing directly to operational efficiency and compliance.
Key Responsibilities
- Conduct thorough verification of records and documents using internal and external resources.
- Identify and report discrepancies or inconsistencies in data.
- Update and maintain accurate records within designated systems.
- Ensure all data handling adheres to company policies and data protection regulations.
- Communicate effectively with team leads regarding complex cases or process improvements.
- Manage a queue of verification tasks, prioritizing based on urgency and guidelines.
- Maintain strict confidentiality of all sensitive information.
Required Skills
- Excellent attention to detail and accuracy.
- Strong organizational and time management skills.
- Proficiency in using computer systems and data entry software.
- Ability to work independently and manage workload effectively in a remote setting.
- Good verbal and written communication skills in English.
- Basic understanding of data privacy principles.
Preferred Qualifications
- Previous experience in data entry, administrative support, or records management.
- Familiarity with CRM or database systems.
- Experience working in a remote environment.
- Proficiency in German.
Perks & Benefits
- Competitive hourly pay.
- Flexible work-from-home schedule.
- Comprehensive training and ongoing support.
- Opportunity to work with a global leader in CX solutions.
- Professional development and career growth opportunities.
- Access to employee wellness programs.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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