About the Company
Emirates Palace Mandarin Oriental, Abu Dhabi is an iconic landmark and a symbol of Arabian hospitality. Nestled on a pristine private beach, our magnificent hotel blends luxury with the finest service standards. We are dedicated to delivering unforgettable experiences to our guests from around the globe, offering exquisite dining, lavish accommodations, and unparalleled amenities. Join our diverse and dynamic team to contribute to a legacy of excellence.
Job Description
Emirates Palace Mandarin Oriental, Abu Dhabi is seeking dedicated and enthusiastic Waiters/Waitresses to join our esteemed Food & Beverage team. This is an incredible opportunity for talented individuals looking to advance their career in a world-class luxury hotel environment. We are proud to offer visa sponsorship for eligible candidates. As a Waiter/Waitress, you will be instrumental in delivering exceptional dining experiences, ensuring every guest receives prompt, courteous, and personalized service. Your role will involve interacting with guests, taking orders, serving food and beverages, and maintaining the highest standards of cleanliness and presentation in our dining areas. We are looking for individuals with a passion for hospitality, excellent communication skills, and a commitment to meticulous service.
Key Responsibilities
- Greet guests warmly and present menus in a professional manner.
- Take food and beverage orders accurately, ensuring special requests and dietary restrictions are noted.
- Serve food and beverages efficiently and elegantly, adhering to service standards.
- Clear tables and reset them promptly according to restaurant guidelines.
- Maintain cleanliness and organization of dining areas, service stations, and equipment.
- Handle guest inquiries and resolve any service issues with professionalism and grace.
- Collaborate effectively with kitchen and bar staff to ensure smooth service flow.
- Process payments accurately and handle cash/credit transactions responsibly.
- Adhere to all health, safety, and hygiene regulations.
Required Skills
- Minimum of 1 year of experience in a similar role within a high-volume restaurant or hotel.
- Excellent command of the English language, both spoken and written.
- Strong interpersonal and communication skills.
- Ability to work efficiently under pressure and in a fast-paced environment.
- Impeccable personal grooming and presentation.
- Basic knowledge of food safety and hygiene regulations.
- Proven ability to work effectively as part of a team.
Preferred Qualifications
- Previous experience in a luxury hotel or fine dining establishment.
- Knowledge of an additional language (e.g., Arabic, Russian, Mandarin).
- Certification in Food Safety (e.g., HACCP).
- Familiarity with POS systems.
Perks & Benefits
- Visa sponsorship for eligible candidates.
- Competitive monthly salary plus service charge and tips.
- Comprehensive medical insurance.
- Shared accommodation or housing allowance.
- Duty meals provided.
- Annual flight ticket to home country.
- Career development and training opportunities.
- Access to hotel facilities (e.g., gym, staff discounts).
- Vibrant and multicultural work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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