Virtual Twitter/X Community Assistant

About the Company

Havas Media Group is a global advertising and marketing communications company, operating in over 100 countries. We are dedicated to creating meaningful connections between people and brands through creativity, media, and innovation. Our mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with. We foster an environment of collaboration, diversity, and continuous learning, ensuring our teams are at the forefront of the industry.

Job Description

We are seeking a highly motivated and engaging Virtual Twitter/X Community Assistant to join our dynamic team. This 100% remote role involves actively managing and growing the online community for one of our key clients on the Twitter/X platform. You will be responsible for fostering positive interactions, responding to inquiries, identifying trends, and ensuring our client’s brand voice is consistently and effectively represented. This is an excellent opportunity for someone passionate about social media and community building to contribute to a leading brand’s online presence.

Key Responsibilities

• Monitor and manage the client's Twitter/X presence, engaging with followers and tracking conversations.
• Respond to comments, direct messages, and mentions promptly and professionally, aligning with brand guidelines.
• Identify and escalate potential issues or opportunities to the relevant internal teams.
• Help develop and schedule engaging content in coordination with content strategists.
• Analyze community engagement metrics and provide insights for improvement.
• Stay up-to-date with Twitter/X trends, features, and best practices.
• Participate in brainstorming sessions for social media campaigns and strategies.

Required Skills

• Proven experience managing social media communities, particularly on Twitter/X.
• Excellent written communication and interpersonal skills.
• Strong understanding of brand voice and tone.
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency with social media management tools (e.g., Hootsuite, Sprout Social).
• Creative thinking and problem-solving abilities.

Preferred Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• Experience with social media analytics platforms.
• Basic knowledge of content creation principles for social media.
• Familiarity with digital marketing strategies.

Perks & Benefits

• Fully remote work model, offering flexibility and work-life balance.
• Opportunity to work with a leading global media group and diverse clients.
• Collaborative and supportive team environment.
• Professional development and learning opportunities.
• Flexible part-time hours.

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