About the Company
Automattic is the company behind popular platforms like WordPress.com, WooCommerce, Jetpack, Tumblr, and more. We are a distributed company with a passion for making the web a better place. Our mission is to democratize publishing and commerce, and we thrive on a culture of independence, flexibility, and collaboration, supporting a global community of users and contributors.
Job Description
We are seeking a dedicated and astute Virtual Blog Comment Moderator to join our distributed team. This 100% remote role involves ensuring a positive and respectful online environment across our various platforms by reviewing, approving, and moderating user-generated comments on blogs and forums. The ideal candidate will have excellent judgment, strong communication skills, and a keen eye for detail, upholding our community guidelines while fostering engaging discussions.
Key Responsibilities
- Review and moderate blog comments and forum posts according to established community guidelines and terms of service.
- Identify and remove spam, offensive content, hate speech, misinformation, and other inappropriate submissions.
- Approve legitimate comments, ensuring they contribute constructively to discussions.
- Communicate clearly and professionally with users regarding moderation decisions when necessary.
- Maintain accurate records of moderation activities and trends.
- Collaborate with the content and support teams to refine moderation policies and improve user experience.
- Stay informed about evolving online trends and community standards.
- Handle sensitive content with discretion and empathy.
Required Skills
- Exceptional written communication skills in English.
- Proven ability to exercise sound judgment and discretion.
- Strong understanding of online community dynamics and best practices.
- Familiarity with various blog platforms and content management systems.
- Ability to work independently and manage time effectively in a remote setting.
- High attention to detail and accuracy.
- Proficiency with basic office software and internet navigation.
- Empathy and patience when dealing with diverse user interactions.
Preferred Qualifications
- Previous experience in online content moderation or community management.
- Experience with WordPress.com or other Automattic products.
- Knowledge of SEO best practices related to comments.
- Ability to identify and respond to complex moderation challenges quickly.
- Understanding of cultural nuances in online communication.
Perks & Benefits
- Competitive hourly rate.
- Flexible working hours and location.
- Opportunities for professional development and growth.
- Access to a global, diverse, and supportive team.
- Company-sponsored events and meetups (virtual and in-person when safe).
- Generous paid time off.
- Home office setup allowance.
- Open and transparent company culture.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
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VitalaliCare.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms. If you have any concerns or need to report a scam, please contact us at techturna@gmail.com.