Virtual Assistant for Property Managers – Part-Time

About the Company

Greystar is a global leader in the investment, development, and management of high-quality rental housing properties. With an expansive portfolio across numerous countries, we are committed to providing world-class service to our residents and property owners. We foster a culture of innovation, collaboration, and continuous improvement, empowering our team members to excel in a dynamic and supportive environment.

Job Description

We are seeking a highly organized and proactive Virtual Assistant to provide comprehensive administrative and operational support to our property management teams. This part-time, remote role is ideal for an detail-oriented individual with a strong ability to manage multiple tasks, communicate effectively, and maintain confidentiality. You will play a crucial role in ensuring the smooth daily operations of our property portfolios by handling various administrative duties, tenant communications, and documentation management.

Key Responsibilities

• Manage and respond to tenant inquiries via email and phone in a timely and professional manner
• Assist with the preparation and distribution of lease agreements, notices, and other legal documents
• Coordinate maintenance requests and follow up with residents and vendors to ensure timely resolution
• Maintain and update property management software records, ensuring accuracy and completeness
• Schedule appointments, showings, and meetings for property managers
• Process invoices, track expenses, and assist with basic bookkeeping tasks
• Prepare reports and presentations as needed for property performance reviews
• Conduct market research for rental rates and property trends
• Assist with social media management and online reputation monitoring for properties
• Organize and maintain digital filing systems and databases

Required Skills

• Minimum of 2 years of experience in an administrative support role, preferably in real estate or property management
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Ability to work independently and prioritize tasks effectively
• High level of attention to detail and accuracy
• Reliable internet connection and a dedicated home office setup
• Familiarity with CRM systems or property management software (e.g., Yardi, AppFolio)

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration or a related field
• Experience with Yardi Voyager or similar property management software
• Previous experience working in a remote capacity
• Knowledge of local real estate laws and regulations (specific to the US)

Perks & Benefits

• Competitive hourly pay
• Flexible part-time hours
• Fully remote work environment
• Opportunity for professional growth and development
• Supportive team culture
• Access to company training resources

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