Virtual Assistant for Online Coaches

About the Company

Belay Solutions is a leading virtual assistant and fractional support services company dedicated to helping busy leaders delegate and grow their businesses. With a focus on connecting exceptional remote talent with visionary entrepreneurs and executives, Belay empowers clients to achieve their strategic goals through reliable, professional, and efficient administrative, marketing, and accounting support. We pride ourselves on fostering a culture of excellence, innovation, and client success.

Job Description

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to specifically support our clients who are online coaches. This is a part-time, 100% remote position where you will play a crucial role in enabling coaches to focus on their core expertise by managing their administrative, technical, and marketing support needs. The ideal candidate thrives in a remote environment, possesses excellent communication skills, and has a passion for helping others succeed. You will be an indispensable partner, ensuring our coaches’ operations run smoothly and efficiently.

Key Responsibilities

• Manage email inboxes, schedule appointments, and organize calendars for multiple online coaches.
• Assist with social media scheduling, content repurposing, and basic community management.
• Support course creation and management platforms (e.g., Kajabi, Teachable, Thinkific) including uploading content and managing student access.
• Perform CRM management (e.g., HubSpot, ActiveCampaign, ConvertKit) including list segmentation, automation setup, and report generation.
• Create and format presentations, documents, and spreadsheets using Google Workspace or Microsoft Office Suite.
• Conduct research for content creation, market trends, and competitive analysis.
• Handle client communication and support inquiries, ensuring timely and professional responses.
• Assist with light bookkeeping and expense tracking.
• Set up and manage online meeting platforms (e.g., Zoom) and webinar events.
• Provide technical troubleshooting for common online tools and platforms used by coaches.

Required Skills

• Proven experience as a Virtual Assistant, Executive Assistant, or similar administrative role, with specific experience supporting online coaches or small businesses.
• Proficiency with G Suite (Gmail, Calendar, Docs, Sheets, Slides) and Microsoft Office Suite.
• Strong organizational and time management skills, with the ability to prioritize tasks independently.
• Excellent written and verbal communication skills.
• Familiarity with various online scheduling tools (e.g., Calendly, Acuity Scheduling).
• Ability to learn new software and tools quickly.
• High level of discretion and confidentiality.
• Reliable high-speed internet connection and a dedicated home office setup.

Preferred Qualifications

• Experience with CRM platforms such as ActiveCampaign, ConvertKit, or HubSpot.
• Familiarity with social media management tools (e.g., Later, Buffer, Hootsuite).
• Experience with online course platforms (e.g., Kajabi, Teachable, Thinkific).
• Basic understanding of marketing principles and email marketing.
• A proactive mindset with a strong problem-solving ability.

Perks & Benefits

• 100% Remote Work: Enjoy the flexibility and convenience of working from anywhere.
• Competitive Part-Time Salary.
• Opportunity to work with inspiring online coaches and entrepreneurs.
• Access to professional development resources and ongoing training.
• Supportive and collaborative team environment.
• Flexible working hours (within client needs).
• Access to a robust network of fellow virtual professionals.

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