Virtual Assistant for Client Services – Part-Time

About the Company

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the newest startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we’re building the economic infrastructure for the internet. We value integrity, precision, and a relentless focus on our users, enabling economic growth for businesses worldwide.

Job Description

Stripe is seeking a highly organized and proactive Virtual Assistant to join our Client Services team on a part-time basis. In this fully remote role, you will be instrumental in providing administrative and operational support to our client-facing teams, ensuring seamless communication and efficient management of client accounts. This is an excellent opportunity for an individual with exceptional attention to detail, strong communication skills, and a passion for supporting a dynamic environment while contributing to the success of our clients.

Key Responsibilities

• Manage and organize client documentation and records within our CRM system.
• Schedule and coordinate client meetings, including sending invitations and managing calendars.
• Prepare presentation materials, reports, and other client-facing communications.
• Assist in research tasks related to client industries or specific project needs.
• Handle incoming inquiries and direct them to the appropriate team members.
• Support invoice processing and expense reporting for client-related activities.
• Maintain clear and organized digital files and folders, ensuring data accuracy and accessibility.
• Provide ad-hoc administrative support as needed to ensure smooth client operations and team efficiency.

Required Skills

• Proven experience (1+ year) as a Virtual Assistant, Administrative Assistant, or similar role.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) and other common office software.
• Strong written and verbal communication skills, with a professional and client-centric approach.
• Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
• High level of discretion and confidentiality when handling sensitive client information.
• Access to a reliable internet connection and a quiet, dedicated home office environment.

Preferred Qualifications

• Experience with CRM software (e.g., Salesforce, HubSpot) and project management tools.
• Familiarity with financial technology or payment processing concepts.
• Associate's or Bachelor's degree in Business Administration or a related field.
• Experience in a client-facing or customer service support role within a tech-driven company.

Perks & Benefits

• Flexible part-time hours to support work-life balance.
• Opportunity to work with a leading global financial technology company.
• Access to professional development resources and learning opportunities.
• A collaborative, supportive, and inclusive remote work environment.
• Competitive hourly compensation.
• Contribute to meaningful projects that impact millions of businesses worldwide.

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