Virtual Assistant, Data Management

About the Company

TELUS International designs, builds, and delivers next-generation digital solutions for global brands. We are committed to a diverse, inclusive, and supportive work environment where team members can thrive and innovate. Our expertise spans customer experience, digital transformation, IT lifecycle services, advisory services, and more, empowering our clients to accelerate growth and enhance user satisfaction.

Job Description

We are seeking a highly organized and detail-oriented Virtual Assistant specializing in Data Management to join our growing remote team. This entry-level position is perfect for individuals eager to start a career in administrative support, leveraging their strong organizational skills and attention to detail in a dynamic, remote work environment. You will be responsible for maintaining accurate records, organizing digital files, and supporting various data-related tasks to ensure smooth operations.

Key Responsibilities

• Perform accurate data entry and maintain databases with up-to-date information.
• Organize and manage digital files and documents, ensuring easy accessibility and proper categorization.
• Assist with data cleaning, verification, and migration projects as needed.
• Prepare reports and summaries from collected data.
• Respond to inquiries and provide administrative support related to data management.
• Communicate effectively with team members across different time zones.
• Adhere to data privacy and security protocols.
• Manage schedules and appointments, and assist with email correspondence when required.

Required Skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) or Google Workspace (Sheets, Docs, Gmail).
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills in English.
• Ability to work independently and manage multiple tasks effectively.
• Reliable internet connection and a dedicated home office setup.
• Basic understanding of data privacy principles.

Preferred Qualifications

• Previous experience in a remote work setting.
• Familiarity with project management software (e.g., Asana, Trello).
• Experience with cloud-based storage solutions (e.g., SharePoint, Google Drive).
• A diploma or certificate in administration, business, or a related field.

Perks & Benefits

• 100% Remote work flexibility, allowing you to work from the comfort of your home.
• Opportunities for professional growth and skill development.
• Access to online learning platforms and training resources.
• Competitive monthly salary.
• Supportive and collaborative team environment.
• Flexible working hours (within core business operations).
• Health and wellness programs.

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