About the Company
Canva is a global visual communications platform on a mission to empower the world to design. Since launching in 2013, we’ve grown exponentially, serving millions of users across 190 countries and offering a powerful, yet simple, design tool for everything from presentations and social media graphics to documents, videos, and websites. We believe that great design should be accessible to everyone, and we’re committed to building a product that helps our users achieve their goals. Join our rapidly growing team and contribute to a product that truly makes a difference in how people communicate visually.
Job Description
We are seeking a meticulous and observant Virtual App Usability Tester to join our remote team. In this critical role, you will be instrumental in evaluating the user experience of Canva’s various applications and features, ensuring they are intuitive, efficient, and delightful for our diverse global user base. This is a 100% remote position, allowing you to work from the comfort of your home office while making a significant impact on our product development cycle.
Key Responsibilities
- Conduct thorough usability testing on new and existing app features across different platforms (web, iOS, Android).
- Identify and document user interface (UI) and user experience (UX) issues, bugs, and inconsistencies.
- Provide clear, concise, and actionable feedback based on predefined test scripts and exploratory testing.
- Record test sessions and observations, highlighting key moments and pain points.
- Collaborate closely with product managers, designers, and engineers to communicate findings and propose solutions.
- Participate in design reviews, offering a user-centric perspective on planned features.
- Stay up-to-date with industry best practices in UX testing and design trends.
Required Skills
- Exceptional attention to detail and strong observational skills.
- Excellent written and verbal communication skills, with the ability to articulate complex issues clearly.
- Proficiency in using and navigating various mobile and web applications.
- Ability to work independently and manage time effectively in a remote environment.
- A keen interest in user experience and digital product design.
- Basic technical troubleshooting skills for common software or hardware issues.
Preferred Qualifications
- 1+ year of experience in a UX testing, QA, or similar role.
- Familiarity with common UX principles and methodologies.
- Experience using bug tracking and project management tools (e.g., Jira, Asana).
- Understanding of different operating systems (iOS, Android, Windows, macOS).
- Tertiary qualification in Human-Computer Interaction, Digital Design, Psychology, Information Technology, or a related field.
Perks & Benefits
- Competitive salary and stock options.
- 100% remote work flexibility.
- Generous paid time off and company holidays.
- Comprehensive health and wellness benefits.
- Annual learning and development stipend.
- Access to Canva's premium product.
- Ergonomic home office setup allowance.
- Opportunity to work with a diverse and inclusive global team.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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