Virtual Admin Support Clerk

About the Company

Safaricom PLC is a leading telecommunications company in Kenya, providing a comprehensive range of mobile communication services including voice, SMS, data, and financial services like M-Pesa. Committed to transforming lives, we connect millions of Kenyans, drive innovation, and contribute significantly to the country’s economic growth and digital transformation. We foster a dynamic and inclusive work environment where talent thrives and contributions are valued.

Job Description

We are seeking a highly motivated and detail-oriented Virtual Admin Support Clerk to join our team. This is a fantastic entry-level opportunity for individuals looking to start their career in administrative support, offering a flexible 100% remote work environment. The successful candidate will provide essential administrative assistance to various departments, ensuring smooth and efficient operations. If you are organized, eager to learn, and possess excellent communication skills, we encourage you to apply.

Key Responsibilities

• Manage and organize digital files and documents, ensuring easy accessibility and proper categorization.
• Handle email correspondence, drafting and sending professional communications as needed.
• Schedule and coordinate virtual meetings, including sending invitations and preparing necessary materials.
• Perform data entry tasks with accuracy and attention to detail.
• Assist with basic research and information gathering for various projects.
• Prepare simple reports and presentations using standard office software.
• Provide general administrative support to team members as required.
• Maintain confidentiality of sensitive information and documents.

Required Skills

• Proficiency in Google Workspace (Gmail, Docs, Sheets, Calendar) or Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills in English.
• Strong organizational and time management abilities.
• Ability to work independently and manage multiple tasks effectively.
• High level of attention to detail and accuracy.
• Reliable internet connection and a suitable home office setup.
• Eagerness to learn and adapt to new tools and processes.

Preferred Qualifications

• High school diploma or equivalent; some college coursework is a plus.
• Prior experience in an administrative or customer service role (even informal or volunteer).
• Familiarity with project management tools (e.g., Asana, Trello) is a bonus.
• Ability to communicate in local Kenyan languages (e.g., Swahili).

Perks & Benefits

• Competitive monthly salary.
• 100% remote work flexibility.
• Opportunity for professional growth and skill development.
• Access to online learning platforms and training resources.
• Health and wellness programs.
• Contribution towards home office setup/internet allowance.
• Supportive and collaborative team environment.

Apply Now