About the Company
TUI Deutschland, part of the world’s leading tourism group, TUI Group, offers comprehensive travel services and unforgettable holiday experiences. We are dedicated to delivering exceptional service and creating dream vacations for our customers. With a vast network and a passion for travel, we empower our team to connect people with the world.
Job Description
We are seeking a dynamic and experienced English-speaking Travel Consultant to join our vibrant team in Munich. This role is perfect for someone passionate about travel, possesses excellent customer service skills, and thrives in a fast-paced environment. You will be instrumental in crafting personalized travel itineraries, advising clients on destinations, accommodations, and activities, and ensuring a seamless booking experience. If you have a deep understanding of the tourism industry and a knack for creating memorable journeys, we encourage you to apply.
Key Responsibilities
- Consult with clients to understand their travel preferences, budgets, and requirements.
- Design and book customized travel packages, including flights, hotels, tours, and transportation.
- Provide expert advice on destinations, travel restrictions, visa requirements, and local attractions.
- Manage bookings, amendments, and cancellations efficiently and accurately.
- Maintain strong relationships with clients to encourage repeat business and referrals.
- Stay updated on travel industry trends, new destinations, and supplier offerings.
- Process payments and handle financial transactions in compliance with company policies.
- Resolve any travel-related issues or emergencies for clients promptly and professionally.
Required Skills
- Proven experience as a Travel Consultant or in a similar role within the travel industry.
- Excellent command of English, both written and spoken (C1/C2 level preferred).
- Strong geographical knowledge and understanding of popular travel destinations.
- Proficiency in using GDS (Global Distribution System) such as Amadeus, Sabre, or Galileo.
- Exceptional customer service and communication skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational and time management abilities.
Preferred Qualifications
- Relevant certification or diploma in tourism, travel, or hospitality management.
- Knowledge of an additional European language (e.g., French, Spanish, Italian).
- Experience with CRM software and travel booking platforms.
- Familiarity with German travel regulations and consumer protection laws.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous travel discounts and familiarization trips.
- Comprehensive health and wellness programs.
- Opportunities for professional development and career advancement within a global company.
- Modern and collaborative office environment in the heart of Munich.
- Company pension scheme.
- Employee assistance program.
- Flexible hybrid work model.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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