Social Media Handler

About the Company

The Warehouse is New Zealand’s largest general merchandise retailer, deeply embedded in Kiwi communities. For over 40 years, we’ve been dedicated to providing Kiwis with everything they need, from homewares and apparel to electronics and outdoor gear, all at affordable prices. We’re a company that believes in making a difference, both for our customers and our team members. Join us and be part of a vibrant team that values diversity, innovation, and community spirit, as we continue to evolve and connect with New Zealanders in new and exciting ways, including through our growing digital presence.

Job Description

Are you passionate about social media and eager to kickstart your career in a dynamic retail environment? The Warehouse is looking for an enthusiastic and creative Entry-Level Social Media Handler to join our local team in Hamilton. No prior degree is required – we believe in talent and potential over formal qualifications. This role offers flexible hours, making it perfect for someone balancing studies, other commitments, or simply looking for a role that fits their lifestyle. You’ll be instrumental in creating engaging content, interacting with our community, and helping to shape our brand’s voice across various social platforms. If you love connecting with people online, have a knack for trending content, and are ready to learn and grow, we want to hear from you!

Key Responsibilities

• Assist in the creation and scheduling of daily social media content (posts, stories, reels) for platforms like Facebook, Instagram, and TikTok.
• Monitor social media channels for customer comments, messages, and mentions, responding promptly and professionally.
• Engage with our online community to foster positive brand relationships and build brand loyalty.
• Support the marketing team in brainstorming new content ideas and campaigns relevant to our local audience.
• Help track social media performance metrics and gather insights to inform future strategies.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Collaborate with in-store teams to capture local content and promotions.

Required Skills

• Strong passion for social media platforms and digital trends.
• Excellent written and verbal communication skills.
• Basic understanding of social media etiquette and community management.
• Creativity and an eye for engaging visual content.
• Ability to work independently and as part of a team.
• Proactive attitude and willingness to learn.
• Basic computer literacy and comfort with common software.

Preferred Qualifications

• Active personal presence on multiple social media platforms.
• Experience creating content for personal or community pages.
• Basic knowledge of graphic design tools (e.g., Canva).
• An understanding of the New Zealand retail landscape.
• Ability to adapt to fast-paced environments.

Perks & Benefits

• Flexible working hours to suit your lifestyle.
• Staff discount across The Warehouse Group brands.
• Opportunity for career growth and development within a large national retailer.
• Training and mentorship in social media best practices.
• A supportive and inclusive team environment.
• Exposure to diverse marketing initiatives.
• Employee wellness programs.

Apply Now