Social Media Evaluator (Part-Time)

About the Company

TELUS International is a leading global customer experience and digital IT solutions provider. We partner with brands to design, build, and deliver high-tech, high-touch customer experiences powered by AI and human expertise. Our work enables clients to innovate and transform their digital strategies, impacting millions of customers daily around the world. We are committed to fostering a diverse and inclusive remote workforce.

Job Description

We are seeking detail-oriented and analytical individuals to join our team as a Part-Time Social Media Evaluator. This is a 100% remote position where you will play a crucial role in improving the quality and relevance of social media content and advertisements for various platforms. Your insights will directly contribute to enhancing user experience and platform algorithms. You will be responsible for evaluating social media content based on specific guidelines, providing feedback, and identifying trends in online content.

Key Responsibilities

• Evaluate various types of social media content, including posts, ads, and user-generated content, according to provided guidelines.
• Analyze the relevance, accuracy, and overall quality of search results and advertisements.
• Provide detailed, objective, and consistent feedback on evaluation tasks.
• Identify and report emerging trends, policy violations, and content discrepancies.
• Maintain high levels of accuracy and adherence to project-specific instructions.
• Work independently and manage time effectively to meet deadlines.

Required Skills

• Strong understanding of current social media trends and platforms (Facebook, Instagram, X, TikTok, etc.).
• Excellent analytical and critical thinking skills.
• Native-level fluency in English.
• Exceptional attention to detail and ability to follow complex guidelines.
• Reliable high-speed internet connection.
• Proficiency with basic computer applications and web browsers.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Previous experience in content moderation, online evaluation, or quality assurance.
• Familiarity with different types of online content, including news, entertainment, and commercial.
• Bachelor's degree or equivalent practical experience.

Perks & Benefits

• Flexible part-time hours, allowing for work-life balance.
• Opportunity to work from the comfort of your home anywhere in Canada.
• Contribute to improving global social media platforms.
• Access to diverse and interesting evaluation tasks.
• Competitive hourly compensation.
• Supportive remote team environment.

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