Social Media Coordinator with Visa Sponsorship

About the Company

American Express is a globally integrated payments company, providing customers with access to products, insights, and experiences that enrich lives and build business success. For over 170 years, we’ve built a reputation for trust, service, and innovation, and we’re continually evolving to meet the demands of a dynamic global marketplace. Join a company that values diversity, inclusion, and career growth, and be part of a team dedicated to delivering exceptional customer experiences and driving digital transformation.

Job Description

We are seeking a dynamic and creative Social Media Coordinator to join our global marketing team in Phoenix. This role is pivotal in shaping and executing our social media strategy across various platforms, engaging with our global audience, and amplifying our brand’s voice. The ideal candidate will be passionate about social media trends, possess excellent communication skills, and have a proven ability to create compelling content. This position offers visa sponsorship for qualified international candidates looking to build a career with a leading financial services company in the United States.

Key Responsibilities

• Develop, implement, and manage social media content calendars across platforms like Instagram, Facebook, Twitter, LinkedIn, and TikTok.
• Create engaging text, image, and video content that aligns with brand guidelines and marketing objectives.
• Monitor social media channels for trends, mentions, and customer inquiries, responding promptly and professionally.
• Collaborate with marketing, PR, and product teams to ensure brand consistency and integrated campaign execution.
• Analyze social media data, track key performance indicators (KPIs), and generate reports to optimize strategies.
• Stay up-to-date with the latest social media best practices, tools, and technologies.
• Assist in the development and execution of paid social media campaigns.
• Support crisis management efforts on social media, if necessary.

Required Skills

• Proven work experience as a Social Media Coordinator or similar role (2+ years).
• Excellent knowledge of Facebook, Instagram, Twitter, LinkedIn, TikTok, and other social media best practices.
• Experience with social media management tools (e.g., Hootsuite, Sprout Social).
• Familiarity with social media analytics and reporting.
• Ability to deliver creative content (text, image, and video).
• Strong communication, copywriting, and presentation skills.
• Organizational and multitasking abilities.
• Bachelor's degree in Marketing, Communications, Journalism, or a related field.

Preferred Qualifications

• Prior experience working in the financial services or a related regulated industry.
• Experience with graphic design tools (e.g., Canva, Adobe Creative Suite).
• Understanding of SEO and web traffic metrics.
• Familiarity with international social media trends and platforms.
• Fluency in additional languages beyond English.

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• 401(k) retirement plan with company match.
• Professional development opportunities and tuition reimbursement.
• Employee wellness programs.
• On-site fitness centers and cafeteria.
• Exclusive employee discounts on American Express products and services.
• Relocation assistance and visa sponsorship for eligible international candidates.

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