Social Media Content Reviewer – Remote

About the Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 742,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Job Description

We are seeking a dedicated and vigilant Social Media Content Reviewer to join our remote team. In this critical role, you will be responsible for evaluating user-generated content across various social media platforms to ensure compliance with community guidelines and platform policies. This is a full-time, remote position, allowing you to work from the comfort of your home anywhere in the United Kingdom. You will play a vital part in maintaining a safe and positive online environment for millions of users. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to make sound judgments in a fast-paced environment. Training will be provided, but prior experience with content moderation or a related field is a plus. This role requires resilience and the ability to handle potentially sensitive and graphic content while adhering to strict confidentiality guidelines.

Key Responsibilities

• Review and moderate user-generated content, including images, videos, text, and audio, against established guidelines and policies.
• Identify and escalate content that violates policies, such as hate speech, misinformation, graphic violence, or harassment.
• Make accurate and consistent decisions on content removal or retention, ensuring timely resolution of reported items.
• Collaborate with team leads and quality assurance specialists to ensure consistent application of content policies.
• Stay up-to-date with evolving content policies and guidelines.
• Contribute to ongoing process improvements and feedback mechanisms.
• Maintain a high level of confidentiality regarding all reviewed content and internal processes.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and decision-making abilities with exceptional attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Comfortable with reviewing sensitive, graphic, or potentially disturbing content.
• Proficiency in using web browsers and various online tools.
• High level of resilience and emotional intelligence.
• Ability to adapt quickly to policy changes and new guidelines.

Preferred Qualifications

• Previous experience in content moderation, customer service, or a related field.
• Familiarity with social media platforms and their community guidelines.
• Experience working in a fast-paced, target-driven environment.
• Demonstrated ability to maintain focus and productivity in a remote work environment.
• A keen interest in online safety and digital ethics.

Perks & Benefits

• Competitive annual salary.
• Comprehensive health and wellness benefits.
• Generous paid time off and holiday allowance.
• Opportunities for professional development and career growth.
• Remote work flexibility, saving commute time and costs.
• Employee assistance program for mental health and well-being.
• Access to a wide range of company discounts and perks.
• Inclusive and diverse company culture.

Apply Now