Social Media Assistant

About the Company

Jumia is a leading pan-African e-commerce platform, active in 11 countries. Our mission is to improve the everyday lives of Africans by leveraging technology to deliver innovative, convenient, and affordable online services. We are dedicated to providing a vast array of products, from electronics to fashion, food, and more, all accessible from the convenience of your mobile device.

Job Description

Are you looking to kickstart your career in digital marketing and social media? Do you love using your phone and connecting with people online? Jumia is seeking enthusiastic and motivated individuals to join our team as a Remote Social Media Assistant. This is an incredible opportunity for beginners to learn the ropes of social media management, contribute to a dynamic e-commerce brand, and grow professionally, all from the comfort of your home. You’ll play a crucial role in amplifying our brand’s voice and engaging with our vast online community across various platforms.

Key Responsibilities

• Schedule and publish content across Jumia's social media channels (e.g., Facebook, Instagram, Twitter, TikTok) as directed.
• Monitor social media feeds and engage with comments, messages, and mentions in a timely and professional manner.
• Assist in brainstorming and developing creative social media content ideas that resonate with our target audience.
• Support the marketing team in tracking social media performance metrics and generating basic reports.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Collaborate with internal teams to ensure brand consistency in all social media communications.

Required Skills

• Proficiency in using a smartphone and common social media platforms.
• Excellent written and verbal communication skills in English.
• A strong desire to learn and adapt in a fast-paced environment.
• Ability to work independently and manage time effectively in a remote setting.
• Basic understanding of online etiquette and community management.

Preferred Qualifications

• Familiarity with graphic design tools like Canva or similar.
• Previous experience (even personal) managing social media accounts or online communities.
• Knowledge of Jumia's products and services.
• Basic analytical skills to interpret social media data.
• Ability to speak local Nigerian languages in addition to English.

Perks & Benefits

• 100% remote work flexibility.
• Opportunity to work with a leading African e-commerce company.
• Comprehensive training and mentorship in social media marketing.
• Path for career growth within the digital marketing team.
• Flexible working hours to promote work-life balance.
• Access to cutting-edge social media tools and technologies.

Apply Now