About the Company
Marks & Spencer is a leading British multinational retailer with a rich heritage dating back to 1884. Renowned for quality, value, and exceptional customer service, we offer stylish clothing, delicious food, and inspiring home products. Join our team and be part of a company that values its people, fosters growth, and makes a positive impact in communities across the UK.
Job Description
Are you passionate about people and customer service? Do you thrive in a dynamic environment? Marks & Spencer is looking for enthusiastic and motivated Retail Sales Colleagues to join our Manchester team. No prior experience is required; we believe in potential and provide comprehensive training to help you succeed. This is a fantastic opportunity to start your career in retail, learning the ropes from a respected brand, and contributing to a positive shopping experience for our valued customers.
Key Responsibilities
- Engage with customers to provide excellent service and product assistance.
- Maintain store standards, ensuring a tidy, appealing, and well-stocked sales floor.
- Process transactions accurately and efficiently at the till point.
- Assist with stock replenishment, merchandising, and visual displays.
- Handle customer inquiries and resolve issues with a positive attitude.
- Work collaboratively with team members to achieve store targets.
- Adhere to all company policies and procedures, including health and safety regulations.
Required Skills
- Excellent communication and interpersonal skills.
- A positive, 'can-do' attitude and a willingness to learn.
- Strong customer service orientation.
- Ability to work effectively as part of a team.
- Basic numeracy skills for handling transactions.
- Reliable and punctual with a strong work ethic.
- Ability to stand for extended periods and lift moderate weight.
Preferred Qualifications
- High School Diploma or equivalent.
- A genuine passion for retail and the Marks & Spencer brand.
- Previous experience in a customer-facing role (even if not retail specific) is a plus, but not essential.
Perks & Benefits
- Competitive salary and pension scheme.
- Generous staff discount across M&S products.
- Comprehensive training and development programs.
- Opportunities for career progression within a large, respected retailer.
- Paid holiday and sick leave.
- Access to our employee assistance program for wellbeing support.
- A friendly and supportive work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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