Retail Sales Colleague

About the Company

Lululemon Athletica Inc. is a global company focused on athletic apparel and accessories. We are passionate about creating technical athletic apparel and accessories, and we believe in the power of movement and connection. Join our team and help us elevate the world through the power of movement and our collective well-being.

Job Description

Are you passionate about creating exceptional customer experiences and thrive in a dynamic, community-focused environment? Lululemon is seeking an enthusiastic and dedicated Retail Sales Colleague to join our vibrant team in Vancouver. This entry-level position is perfect for individuals looking to start their career in retail, with no prior experience necessary. You will be instrumental in fostering a welcoming atmosphere, assisting guests with product knowledge, and contributing to the overall success of our store. If you are a team player with a positive attitude and a desire to learn and grow, we encourage you to apply!

Key Responsibilities

• Greet and engage with guests on the sales floor, providing a warm and welcoming experience.
• Actively listen to guest needs and provide expert product recommendations tailored to their lifestyle and fitness goals.
• Maintain a comprehensive knowledge of Lululemon products, features, benefits, and current promotions.
• Support the visual merchandising of the store, ensuring products are displayed attractively and organized.
• Process transactions accurately and efficiently using our point-of-sale (POS) system.
• Assist with inventory management, including receiving, ticketing, and replenishing merchandise.
• Maintain cleanliness and organization of the sales floor, fitting rooms, and back-of-house areas.
• Contribute to a positive and supportive team environment, collaborating with colleagues to achieve sales targets and store goals.
• Educate guests on Lululemon's community initiatives and events.
• Handle guest inquiries and resolve concerns with professionalism and a solutions-oriented approach.

Required Skills

• Excellent communication and interpersonal skills.
• Strong passion for customer service and creating positive guest experiences.
• Ability to work effectively in a fast-paced, team-oriented retail environment.
• Enthusiastic and proactive attitude with a willingness to learn.
• Basic computer proficiency.
• Ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Preferred Qualifications

• Previous experience in a customer-facing role (e.g., hospitality, food service).
• Familiarity with the Lululemon brand and its products.
• A passion for fitness, yoga, or an active lifestyle.
• High school diploma or equivalent.

Perks & Benefits

• Competitive hourly wage with opportunities for growth.
• Generous employee discount on Lululemon products.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development and career advancement.
• Access to Lululemon's community fitness classes and events.
• A positive, supportive, and inclusive work environment.
• Paid time off and holiday pay.

Apply Now