Retail Sales Assistant (Entry-Level)

About the Company

Macy’s is one of the nation’s premier retailers, offering a wide array of fashion, home goods, and beauty products. With a legacy spanning over a century, Macy’s is dedicated to providing an exceptional shopping experience and fostering a dynamic and inclusive work environment. Join our team and be part of a brand that celebrates style, diversity, and community.

Job Description

Are you a people-person with a passion for helping others and a desire to start a career in retail? Macy’s is looking for enthusiastic and customer-focused individuals to join our team as Retail Sales Assistants. This entry-level position is perfect for those new to the workforce or looking for a career change, as no prior experience is required. We provide comprehensive training to help you succeed. You’ll be the face of Macy’s, assisting customers, processing sales, and ensuring our store looks its best. If you’re eager to learn, love interacting with people, and thrive in a fast-paced environment, we encourage you to apply!

Key Responsibilities

• Greet and engage customers warmly as they enter the store.
• Assist customers in finding products, providing product information, and making purchase decisions.
• Process sales transactions accurately using point-of-sale (POS) systems.
• Handle customer inquiries, returns, and exchanges with professionalism and efficiency.
• Maintain a clean, organized, and visually appealing sales floor and fitting rooms.
• Replenish merchandise, stock shelves, and assist with inventory management.
• Stay informed about current promotions, sales, and store events.
• Collaborate with team members to achieve daily sales goals and ensure customer satisfaction.
• Adhere to all company policies and procedures, including loss prevention guidelines.

Required Skills

• Excellent verbal communication and interpersonal skills.
• A positive attitude and a passion for customer service.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic math skills for handling transactions.
• Enthusiasm for learning and a strong work ethic.
• Ability to stand for extended periods and lift up to 25 lbs.

Preferred Qualifications

• High school diploma or GED equivalent.
• Previous experience in a customer service or retail environment (even if informal).
• Ability to speak multiple languages (e.g., Spanish, Mandarin) is a plus.
• Familiarity with fashion trends and beauty products.

Perks & Benefits

• Generous employee discount on Macy's merchandise.
• Comprehensive health, dental, and vision insurance (for full-time employees).
• Paid time off (vacation, sick leave, holidays).
• 401(k) retirement plan with company match.
• Opportunities for career growth and professional development.
• Supportive and inclusive work environment.

Apply Now