About the Company
Macy’s, established in 1858, is one of America’s premier retailers, operating stores nationwide as well as a robust online presence. Known for its iconic flagship store in New York City and the annual Macy’s Thanksgiving Day Parade, the company offers a wide assortment of fashion, accessories, home goods, and more. Macy’s is committed to delivering an exceptional shopping experience and fostering a diverse and inclusive work environment for its colleagues.
Job Description
Are you a people-person with a passion for fashion and a desire to help others find exactly what they’re looking for? Macy’s in Stamford, CT, is seeking enthusiastic and customer-focused individuals to join our team as Retail Sales Assistants. This is an exciting opportunity for someone eager to start their career in retail, as no prior experience is required. We are looking for motivated candidates who are ready to learn, grow, and contribute to a vibrant shopping environment. You will play a crucial role in delivering outstanding customer service, assisting shoppers with their needs, and ensuring our store remains an inviting and well-organized space. If you’re looking for a dynamic role where every day brings new opportunities to connect with customers and make a difference, we encourage you to apply!
Key Responsibilities
- Greet customers warmly and provide exceptional service, assisting with product selection and purchases.
- Maintain a clean, organized, and visually appealing sales floor, including merchandising and restocking.
- Process transactions accurately using the POS system, handling cash, credit, and gift card payments.
- Develop a strong understanding of Macy's products, promotions, and services to effectively inform customers.
- Assist with inventory management tasks such as receiving, tagging, and organizing merchandise.
- Resolve customer inquiries and complaints professionally, escalating issues when necessary.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Uphold Macy's brand standards and commitment to customer satisfaction at all times.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and helpful demeanor.
- Ability to work effectively in a fast-paced retail environment.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Positive attitude and willingness to learn and adapt.
Preferred Qualifications
- High school diploma or GED equivalent.
- Previous experience in a customer-facing role (e.g., hospitality, food service) is a plus, but not required.
- Familiarity with fashion trends and retail products.
- Experience with point-of-sale (POS) systems.
Perks & Benefits
- Competitive hourly wage.
- Employee discount on merchandise.
- Opportunities for career growth and advancement within Macy's.
- Comprehensive training programs.
- Health and dental insurance options (for eligible full-time employees).
- 401(k) retirement plan.
- Paid time off and holiday pay.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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