About the Company
Marks & Spencer is a leading British retailer with a strong heritage and a commitment to quality, value, and exceptional customer service. We offer a diverse range of products, from clothing and home goods to premium food items, across hundreds of stores globally. Join our team and become part of a company dedicated to making every moment special for our customers and colleagues.
Job Description
We are looking for enthusiastic and customer-focused individuals to join our team as a Retail Sales Assistant at our Manchester Market Street store. This is an exciting opportunity for someone passionate about retail and providing excellent service, even if you have no prior experience. We believe in nurturing talent and providing comprehensive training to help you succeed. You will be instrumental in creating a positive shopping experience for our customers, assisting them with product selections, and ensuring the store remains welcoming and well-presented.
Key Responsibilities
- Greet customers warmly and provide outstanding customer service.
- Assist customers with product inquiries, selections, and purchases.
- Process transactions accurately using our point-of-sale (POS) system.
- Maintain a clean, organized, and visually appealing sales floor.
- Replenish stock and ensure products are correctly displayed and priced.
- Handle customer returns and exchanges professionally.
- Support store promotions and merchandising efforts.
- Collaborate with team members to achieve sales targets and store goals.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and eagerness to learn.
- Ability to work effectively as part of a team.
- Strong customer service orientation.
- Flexibility to work various shifts, including weekends and holidays.
- Basic numeracy and literacy skills.
Preferred Qualifications
- Previous experience in a customer-facing role (not essential but beneficial).
- Familiarity with retail operations or sales processes.
Perks & Benefits
- Competitive hourly wage.
- Colleague discount on M&S products.
- Comprehensive training and development programs.
- Opportunities for career progression within a large retail company.
- Generous holiday allowance.
- Pension scheme.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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