About the Company
Tesco is one of the world’s largest retailers, committed to delivering great value, quality, and service to millions of customers every week. With a vast network of stores across the UK and beyond, we pride ourselves on being a responsible business that makes a positive difference in our communities. Join a team where your contributions are valued, and you have opportunities to grow.
Job Description
Are you passionate about helping people and creating an exceptional shopping experience? Tesco is seeking enthusiastic and dedicated Retail Customer Service Associates to join our vibrant team in Plymouth. In this role, you will be the face of Tesco, providing outstanding service, assisting customers with their needs, and ensuring our stores are welcoming and well-stocked. This is an exciting opportunity for individuals who thrive in a fast-paced retail environment and genuinely enjoy connecting with people.
Key Responsibilities
- Greet and assist customers with a friendly and positive attitude.
- Process transactions accurately and efficiently at the till.
- Provide information about products, promotions, and store services.
- Handle customer inquiries, complaints, and feedback professionally.
- Assist with merchandising, stocking shelves, and maintaining store cleanliness.
- Ensure compliance with all health and safety regulations.
- Support inventory management and store security protocols.
- Work collaboratively with team members to achieve store goals.
Required Skills
- Excellent verbal communication skills.
- Proven ability to provide exceptional customer service.
- Strong interpersonal skills and a friendly demeanor.
- Ability to work effectively in a team-oriented environment.
- Basic numeracy and literacy skills.
- Flexibility to work various shifts, including evenings and weekends.
Preferred Qualifications
- Previous experience in a retail or customer service role.
- Familiarity with point-of-sale (POS) systems.
- A genuine passion for food retail and customer satisfaction.
Perks & Benefits
- Competitive hourly pay.
- Generous staff discount scheme.
- Opportunities for career progression and training.
- Flexible shift patterns.
- Pension scheme.
- Life assurance.
- Access to exclusive colleague deals and discounts.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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