About the Company
H&M (Hennes & Mauritz) is a multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. Founded in Sweden, H&M is a global leader in retail, dedicated to offering fashion and quality at the best price in a sustainable way. With a strong presence in Germany, H&M is committed to creating diverse and inclusive workplaces.
Job Description
Are you passionate about fashion and customer service? H&M in Hamburg is looking for an enthusiastic and dedicated Retail Assistant to join our vibrant team. This is a unique opportunity for individuals who are fluent in English and eager to work in a dynamic retail environment where German language skills are not a prerequisite. You will play a key role in ensuring an excellent shopping experience for our diverse customer base, maintaining store standards, and contributing to a positive team atmosphere.
Key Responsibilities
- Provide exceptional customer service, assisting customers with product inquiries, sizing, and styling advice in English.
- Operate cash registers and handle transactions accurately and efficiently.
- Replenish stock on the sales floor, ensuring products are displayed attractively and correctly according to visual merchandising guidelines.
- Maintain a clean, tidy, and organized sales floor, fitting rooms, and stockroom.
- Process incoming deliveries and organize stock.
- Assist with inventory management and loss prevention efforts.
- Work collaboratively with team members to achieve sales targets and store objectives.
Required Skills
- Fluent in English (spoken and written).
- No German language skills required.
- Strong customer service skills with a friendly and approachable demeanor.
- Ability to work effectively in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Proactive attitude and a willingness to learn.
- Ability to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Previous experience in a retail or customer service role is a plus.
- Familiarity with H&M products and brand values.
- Experience operating a point-of-sale (POS) system.
Perks & Benefits
- Competitive hourly wage.
- Employee discount on H&M products.
- Opportunities for career growth and development within a global company.
- A diverse and inclusive international work environment.
- Comprehensive training programs.
- Flexible scheduling options.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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