Restaurant Waiting Staff

About the Company

The Keg Steakhouse + Bar is a Canadian-owned chain of steakhouse restaurants, renowned for its quality steaks, prime rib, and seafood served in a relaxed yet refined atmosphere. With a steadfast commitment to exceptional guest service and crafting a memorable dining experience, The Keg has established itself as a leader in the casual fine dining segment across Canada and the US. We pride ourselves on creating a vibrant and supportive environment for our team members.

Job Description

We are seeking enthusiastic and customer-focused Restaurant Waiting Staff to join our vibrant team at The Keg Steakhouse + Bar in Kitchener. As a key member of our front-of-house team, you will be responsible for providing outstanding service, ensuring every guest enjoys a delightful and unforgettable dining experience. If you have a passion for hospitality, a positive attitude, and thrive in a fast-paced environment, we encourage you to apply. This role offers an immediate start for dedicated individuals looking to grow within a renowned restaurant brand.

Key Responsibilities

• Greet guests warmly upon arrival and escort them to their tables, presenting menus with an engaging demeanor.
• Accurately take food and beverage orders, offering thoughtful recommendations and answering questions about menu items.
• Serve food and drinks efficiently and courteously, ensuring all items are delivered according to company standards.
• Monitor guest satisfaction throughout their meal, anticipating needs, and promptly addressing any concerns or requests.
• Process payments and handle cash/card transactions with precision and integrity.
• Collaborate seamlessly with kitchen and bar staff to ensure smooth service flow and timely order delivery.
• Maintain a clean, organized, and inviting dining area, including table setup and condiment replenishment.
• Adhere strictly to all food safety, hygiene, and sanitation regulations and company policies.

Required Skills

• Excellent communication and interpersonal skills, with a friendly and approachable attitude.
• Ability to work efficiently and effectively in a fast-paced, high-volume restaurant environment.
• Strong attention to detail and a customer-service oriented mindset.
• Basic mathematical skills for accurate order taking, bill calculation, and payment processing.
• Ability to stand and walk for extended periods, and lift/carry trays comfortably.
• A team player with a positive attitude and a strong work ethic.

Preferred Qualifications

• Previous experience (6+ months) in a full-service restaurant or hospitality setting.
• Familiarity with Point-of-Sale (POS) systems.
• Smart Serve certification (or willingness to obtain prior to employment).
• Basic knowledge of steakhouse cuisine, menu ingredients, and beverage pairings.

Perks & Benefits

• Competitive hourly wage supplemented by excellent gratuities.
• Opportunities for career growth and professional development within a leading national restaurant brand.
• Comprehensive training program to enhance your skills and knowledge.
• Employee meal discounts on delicious menu items.
• A dynamic, supportive, and fun team environment.
• Flexible scheduling options to help maintain work-life balance.

Apply Now