About the Company
Concentrix is a leading global provider of customer experience (CX) solutions and technology, driving end-to-end transformation for some of the world’s most iconic brands. With a presence in over 40 countries across six continents, we empower our clients to achieve their business goals through innovative digital solutions and exceptional service delivery. We value diversity, foster a culture of growth, and are committed to creating a positive impact for our employees, clients, and communities worldwide.
Job Description
Join our dynamic team as a Remote TikTok Video Moderator, playing a crucial role in maintaining a safe and positive online environment for users globally. This is a vital position responsible for reviewing user-generated content, ensuring compliance with TikTok’s community guidelines and terms of service. You will use your keen judgment and analytical skills to identify and take action on inappropriate content, contributing directly to the platform’s integrity and user trust. This role offers the flexibility of working from home and the opportunity to be at the forefront of digital content safety.
Key Responsibilities
- Review and moderate user-generated video content on the TikTok platform according to established community guidelines.
- Accurately identify and classify various types of content violations, including hate speech, harassment, graphic violence, and misinformation.
- Take appropriate action on violating content, which may include removal, restriction, or escalation to senior moderation teams.
- Maintain a high level of accuracy and consistency in moderation decisions.
- Contribute to continuous improvement by providing feedback on evolving content trends and policy effectiveness.
- Adhere to strict confidentiality and data protection protocols.
Required Skills
- Excellent command of the English language, both written and verbal.
- Strong analytical skills and attention to detail.
- Ability to make sound judgments quickly and consistently under pressure.
- High level of integrity and discretion when handling sensitive content.
- Proficiency with online tools and comfortable working with digital platforms.
- Ability to work independently and manage time effectively in a remote setting.
Preferred Qualifications
- Previous experience in content moderation, online community management, or a similar field.
- Familiarity with TikTok's platform and community guidelines.
- Experience working in a fast-paced, target-driven environment.
- Understanding of internet culture, trends, and safety issues.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health and wellness benefits package.
- Generous paid time off and holiday allowance.
- Opportunities for professional development and career growth.
- Equipment provided for home office setup.
- Employee assistance program and mental wellness resources.
- Flexible remote work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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