Remote Social Media Content Reviewer

About the Company

Meta is building technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. This is an exciting journey with immense potential to redefine how we interact with technology and each other. We are committed to fostering a diverse and inclusive environment where everyone feels valued and can thrive.

Job Description

We are seeking a highly motivated and detail-oriented Remote Social Media Content Reviewer to join our global team. In this critical role, you will be responsible for reviewing user-generated content across various social media platforms to ensure compliance with community guidelines, terms of service, and legal requirements. This position requires excellent judgment, a strong understanding of online content policies, and the ability to make consistent and accurate decisions in a fast-paced environment. You will play a vital role in maintaining a safe and positive online experience for millions of users worldwide.

Key Responsibilities

• Review user-generated content (e.g., posts, images, videos, comments) for violations of company policies and guidelines.
• Make timely and accurate decisions on content removal, restriction, or escalation.
• Stay up-to-date with evolving content policies, tools, and processes.
• Contribute to improving content review processes and guidelines by providing feedback to relevant teams.
• Collaborate with team members and cross-functional partners to ensure consistent application of policies.
• Handle sensitive and potentially disturbing content with professionalism and resilience.
• Maintain a high level of productivity and quality in content review tasks.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and decision-making abilities with exceptional attention to detail.
• Ability to comprehend and apply complex content policies consistently.
• High degree of empathy and understanding of diverse perspectives.
• Comfortable working independently in a remote setting while maintaining strong team collaboration.
• Proficiency with general computer skills and ability to learn new tools quickly.
• Ability to work flexible hours, including weekends or evenings, as needed.

Preferred Qualifications

• Previous experience in content moderation, trust and safety, or a related field.
• Familiarity with various social media platforms and their respective community guidelines.
• Bachelor's degree or equivalent practical experience.
• Experience working in a remote or distributed team environment.
• Fluency in French or another language relevant to global content markets.

Perks & Benefits

• Comprehensive health, dental, and vision insurance plans.
• Paid time off and company holidays.
• Flexible work schedule and remote work equipment stipend.
• Opportunities for professional development and career growth.
• Access to employee assistance programs and mental wellness resources.
• Virtual team-building events and activities.
• Competitive salary with performance-based bonuses.

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