About the Company
Meta Platforms Inc. is at the forefront of social media and technology innovation, connecting billions of people worldwide. Our mission is to give people the power to build community and bring the world closer together. We are constantly evolving our platforms to create a more inclusive, safe, and engaging online experience for everyone. Join our dynamic team and help shape the future of digital interaction.
Job Description
We are seeking a dedicated and detail-oriented Remote Social Media Content Moderator to join our global operations team. In this critical role, you will be responsible for reviewing user-generated content across our platforms to ensure compliance with community standards, terms of service, and legal requirements. This is a 100% remote position, allowing you to work from anywhere within the United States. Your keen eye for detail and commitment to fostering a safe online environment will be essential in protecting our users and maintaining the integrity of our platforms. You will work within a fast-paced environment, making quick and accurate decisions based on complex guidelines.
Key Responsibilities
- Review and moderate user-generated content (posts, comments, images, videos) to ensure adherence to community guidelines and policies.
- Identify and escalate content that violates policies, including hate speech, misinformation, graphic violence, and other prohibited material.
- Apply moderation policies consistently and accurately, making objective decisions in a high-volume environment.
- Provide clear and concise feedback on content moderation decisions when required.
- Stay informed about current events, cultural trends, and emerging policy challenges that may impact content moderation.
- Collaborate with team leads and policy experts to improve guidelines and processes.
- Contribute to a positive and collaborative team environment.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong analytical and decision-making abilities with exceptional attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Comfortable reviewing sensitive and potentially disturbing content.
- Proficiency with common office software and web-based tools.
- High level of empathy and understanding of diverse perspectives.
Preferred Qualifications
- Previous experience in content moderation, customer service, or a similar field.
- Familiarity with social media platforms and their community standards.
- Bachelor's degree in a relevant field (e.g., Communications, Sociology, Psychology).
- Ability to adapt to evolving policies and procedures quickly.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- 401(k) matching program.
- Professional development opportunities and training.
- Remote work stipend for home office setup.
- Employee assistance program.
- Access to exclusive Meta employee events and resources.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
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