About the Company
Teleperformance is a global leader in digitally integrated business services, providing comprehensive customer care, technical support, content moderation, and back-office services to some of the world’s most successful companies. With operations in nearly 100 countries and a diverse team of over 420,000 employees, we are committed to delivering exceptional experiences and fostering a supportive, innovative work environment.
Job Description
Join Teleperformance as a Remote Content Safety Agent and play a crucial role in safeguarding online communities. In this vital position, you will be responsible for reviewing and moderating user-generated content across various platforms to ensure compliance with community guidelines and policies. This is an entry-level opportunity with no prior experience required, as we provide comprehensive, paid training to equip you with all the necessary tools and knowledge. You will work from the comfort of your home, contributing to a safer internet for users worldwide.
Key Responsibilities
- Review and moderate user-generated content (images, videos, text) according to established policies and guidelines.
- Identify and escalate sensitive or complex content issues to appropriate teams for further review.
- Maintain a high level of accuracy and efficiency in content evaluation.
- Adhere to strict confidentiality and data security protocols.
- Participate in ongoing training and calibration sessions to stay updated on policy changes and best practices.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong critical thinking and decision-making abilities.
- Ability to work independently and manage time effectively in a remote setting.
- High level of empathy and emotional resilience.
- Proficiency in using web browsers and various online tools.
- Access to a stable internet connection and a quiet workspace.
Preferred Qualifications
- Fluency in Hausa or another major Nigerian language.
- Previous experience in a remote work environment.
- Familiarity with online community guidelines or content policies.
- Basic understanding of current social media trends and platforms.
Perks & Benefits
- 100% remote work opportunity.
- Comprehensive paid training program.
- Competitive monthly salary.
- Health and wellness benefits (where applicable).
- Opportunities for career growth and professional development within a global company.
- Supportive team environment and ongoing coaching.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
Welcome to VitalaliCare.com. We provide job seekers with information gathered from various publicly available job posting websites. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
VitalaliCare.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms. If you have any concerns or need to report a scam, please contact us at techturna@gmail.com.