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Remote Content Moderator

🏢 TikTok📍 Austin, TX, United States💼 Full-Time💻 Remote🏭 Social Media & Technology💰 40000-60000 per year

About the Company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We have global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo. As a rapidly growing global platform, we are committed to fostering a safe and positive environment for our diverse user community. Join our team and contribute to shaping the future of digital content!

Job Description

TikTok is seeking a dedicated and detail-oriented Remote Content Moderator to join our Trust & Safety team. In this critical role, you will be responsible for reviewing user-generated content across our platform to ensure compliance with our community guidelines and policies. This is a 100% remote position, offering you the flexibility to work from your home office while making a significant impact on user safety and platform integrity. If you have a keen eye for detail, a strong sense of responsibility, and are passionate about maintaining a positive online environment, we encourage you to apply and start your career with us!

Key Responsibilities

  • Review user-generated content (videos, comments, livestreams) for adherence to TikTok's Community Guidelines and Terms of Service.
  • Identify and take appropriate action on various types of prohibited content, including hate speech, violence, nudity, and misinformation.
  • Escalate complex or sensitive cases to senior moderators or specialized teams as needed.
  • Maintain a high level of accuracy and efficiency in content moderation decisions.
  • Contribute to the continuous improvement of content policies and moderation processes.
  • Stay updated on current trends in online content and emerging policy challenges.

Required Skills

  • Excellent written and verbal communication skills in English.
  • Strong analytical skills with an ability to make quick, well-reasoned decisions under pressure.
  • High level of emotional resilience and ability to work with potentially sensitive or disturbing content.
  • Proficiency in using online tools and platforms.
  • Ability to work independently and as part of a remote team.
  • Comfortable working in a fast-paced, dynamic environment.

Preferred Qualifications

  • Bachelor's degree or equivalent practical experience.
  • Previous experience in content moderation, customer service, or a related field.
  • Familiarity with TikTok's platform and community guidelines.
  • Experience working in a remote setting.
  • Ability to speak additional languages (e.g., Spanish, French, Mandarin) is a plus.

Perks & Benefits

  • Competitive salary and performance bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) matching program.
  • Employee assistance program for mental wellness.
  • Flexible remote work environment.
  • Opportunities for career growth and professional development.

How to Apply

Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:

  • A current resume
  • A cover letter outlining your suitability for the role and your motivation for applying.

We review applications on a rolling basis and will contact shortlisted candidates for an interview.

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