Remote Content Moderator

About the Company

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. Meta is a forward-thinking global technology company committed to fostering a safe, inclusive, and engaging online environment for billions of users worldwide.

Job Description

We are seeking a dedicated and detail-oriented Remote Content Moderator to join our global Trust & Safety team. This crucial role involves reviewing user-generated content across various Meta platforms to ensure compliance with our community standards and policies. You will be instrumental in maintaining a safe and positive online experience for our diverse user base. This is a 100% remote position, allowing you to work from the comfort of your home, with robust wellness support provided to help you thrive in this challenging yet rewarding role.

Key Responsibilities

• Review and moderate user-generated content, including text, images, and videos, for policy violations in accordance with established guidelines.
• Make accurate and consistent decisions on content removal, escalation, or approval.
• Collaborate with team leads and policy experts to clarify guidelines and provide feedback on emerging content trends.
• Contribute to the continuous improvement of moderation processes and tools.
• Maintain a high level of confidentiality and professionalism while handling sensitive content.
• Participate in ongoing training and calibration sessions to ensure consistent application of policies.
• Utilize wellness resources and support programs provided by the company to manage the demands of the role.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong analytical and decision-making abilities with attention to detail.
• Ability to work independently and as part of a remote global team.
• Proficiency in using web-based tools and navigating multiple systems simultaneously.
• High degree of empathy, resilience, and emotional intelligence.
• Ability to handle sensitive and potentially disturbing content appropriately.
• Reliable internet connection and a conducive home office environment.

Preferred Qualifications

• 1+ years of experience in content moderation, online safety, or a related field.
• Proficiency in additional languages relevant to the Nigerian or African market (e.g., Yoruba, Hausa, Igbo).
• Familiarity with social media platforms and their community guidelines.
• Experience in roles requiring critical thinking and adherence to strict protocols.

Perks & Benefits

• Comprehensive health insurance and wellness programs, including mental health support.
• Flexible 100% remote work environment.
• Generous paid time off and holidays.
• Opportunities for professional development and career growth.
• Access to a global network of colleagues and industry experts.
• Home office stipend to support your remote setup.

Apply Now