About the Company
Vodacom is a leading African communications company, delivering a wide range of services including mobile voice, messaging, data, financial services, and converged business solutions to more than 120 million customers across the continent. We are committed to connecting people for a better future, fostering innovation, and driving digital transformation in the communities we serve.
Job Description
We are seeking a highly motivated and enthusiastic Remote Beginner Tech Documentation Assistant to join our dynamic team. This entry-level position is ideal for individuals eager to start a career in technical communication and learn the fundamentals of creating clear, concise, and user-friendly documentation for technology products and services. You will work closely with our technical writers, engineers, and product teams to support the development and maintenance of various technical content.
Key Responsibilities
- Assist in organizing and maintaining documentation libraries and content management systems.
- Perform basic research and gather information from subject matter experts for documentation updates.
- Review and edit existing technical documents for grammar, spelling, clarity, and adherence to style guides.
- Help in drafting and formatting new content for user manuals, FAQs, release notes, and internal guides under supervision.
- Verify documentation accuracy by testing steps or procedures where applicable.
- Collaborate with team members to ensure consistency and quality across all documentation.
- Provide administrative support for documentation projects.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong attention to detail and organizational abilities.
- Basic understanding of technology concepts and eagerness to learn more.
- Proficiency with standard office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work independently and as part of a remote team.
- A proactive attitude and willingness to ask questions and learn.
Preferred Qualifications
- Diploma or degree in Communications, English, Journalism, Information Technology, or a related field.
- Familiarity with any documentation tools or content management systems (e.g., Confluence, SharePoint) is a plus.
- Any prior experience in writing, editing, or proofreading (academic, volunteer, or professional).
- Exposure to agile development environments.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits.
- Generous paid time off and public holidays.
- Opportunities for professional development and continuous learning.
- Access to Vodacom's extensive network of digital learning resources.
- Fully remote work model, offering flexibility and work-life balance.
- Contribution to cutting-edge telecommunications projects.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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