Remote Administrative Support

About the Company

Safaricom PLC is a leading integrated communications company in Kenya, providing a comprehensive range of services including mobile, fixed data, M-PESA mobile money services, and enterprise solutions. We are committed to transforming lives through technology and fostering a dynamic, inclusive, and innovative work environment. As an industry leader, Safaricom continually seeks talented individuals to join our mission of connecting and empowering Kenyans.

Job Description

We are seeking a highly organized and proactive Entry-Level Remote Administrative Support professional to join our team. This is a 100% remote position, offering the flexibility to work from your home office. You will play a crucial role in ensuring the smooth and efficient operation of various administrative tasks, supporting multiple departments as needed. Ideal candidates will be detail-oriented, possess excellent communication skills, and be proficient with common office software.

Key Responsibilities

• Manage and organize digital files and documents.
• Schedule and coordinate virtual meetings, including sending invitations and managing attendees.
• Prepare and format reports, presentations, and correspondence.
• Handle email communications and inquiries efficiently and professionally.
• Assist with data entry and maintaining accurate records.
• Provide general administrative support to various teams as assigned.
• Learn and adapt to new software and tools relevant to administrative functions.
• Collaborate effectively with team members in a virtual environment.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to work independently and manage multiple tasks effectively.
• Reliable internet connection and a dedicated home office setup.
• Basic understanding of virtual communication platforms (e.g., Zoom, Microsoft Teams).

Preferred Qualifications

• Diploma or Certificate in Business Administration, Office Management, or a related field.
• Prior experience (even voluntary) in an administrative or customer service role.
• Familiarity with project management software (e.g., Trello, Asana).
• Experience working in a remote or hybrid environment.

Perks & Benefits

• Competitive monthly salary.
• Comprehensive health insurance package.
• Opportunities for professional development and training.
• Flexible work schedule in a 100% remote setting.
• Paid time off and public holidays.
• Employee wellness programs.
• Contribution to internet/utility costs for remote work.

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