Public Housing Manager

About the Company

Greystar is a leading global real estate company specializing in the investment, development, and management of high-quality rental housing properties. With an expansive portfolio across continents, Greystar is dedicated to redefining residential living through exceptional service, innovative programs, and a commitment to community. We pride ourselves on fostering diverse and inclusive environments for our residents and team members alike, aiming to provide a living experience that is both exceptional and enriching.

Job Description

We are seeking an experienced and dedicated Public Housing Manager to oversee the operations of a public housing community in Jacksonville, Florida. The successful candidate will be responsible for ensuring the efficient and compliant management of property operations, fostering a positive resident experience, and upholding the highest standards of safety and maintenance. This role requires a strong understanding of HUD regulations, excellent leadership skills, and a steadfast commitment to serving the community and enhancing resident well-being.

Key Responsibilities

• Manage the day-to-day operations of the public housing property, including leasing, move-ins/move-outs, rent collection, and comprehensive resident relations.
• Ensure strict compliance with all local, state, and federal regulations, including HUD program requirements, Fair Housing laws, and other relevant guidelines.
• Oversee budgeting, financial reporting, and stringent expense control for the property, ensuring fiscal responsibility.
• Supervise, train, and motivate on-site staff, including leasing agents, administrative support, and maintenance personnel, fostering a high-performing team.
• Address resident concerns and resolve conflicts in a timely, professional, and equitable manner, prioritizing resident satisfaction.
• Coordinate closely with maintenance teams to ensure property upkeep, timely repairs, preventive maintenance schedules, and capital improvement projects.
• Conduct regular property inspections to ensure adherence to standards of safety, cleanliness, curb appeal, and overall property condition.
• Prepare and submit all required reports to regulatory agencies and corporate management accurately and by established deadlines.
• Develop and implement engaging resident engagement programs and community initiatives to build a vibrant and cohesive living environment.

Required Skills

• Minimum of 4 years of experience in property management, with at least 2 years specifically in public housing or affordable housing programs.
• Demonstrated in-depth knowledge of HUD regulations, including Section 8, LIHTC, and other relevant federal housing programs.
• Proven leadership and supervisory experience, with a track record of successfully managing and developing teams.
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
• Strong financial management and budgeting abilities, including P&L responsibility and expense control.
• Proficiency in industry-standard property management software (e.g., Yardi, RealPage, OneSite).
• Exceptional organizational skills, attention to detail, and a proactive approach to problem-solving.
• Ability to work effectively and empathetically with diverse populations and community stakeholders.

Preferred Qualifications

• Bachelor's degree in Business Administration, Real Estate, Public Administration, or a closely related field.
• Certified Professional of Occupancy (CPO), Accredited Residential Manager (ARM), or a similar industry certification.
• Experience working for a large-scale property management company or a public housing authority.
• Fluency in Spanish or other languages relevant to the local community demographics.

Perks & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement plan with competitive company match.
• Generous paid time off, including vacation, sick leave, and company-observed holidays.
• Extensive opportunities for professional development, training, and career advancement within a global company.
• Employee assistance program offering confidential support and resources.
• Relocation assistance package available for eligible candidates.
• Discounted housing options at Greystar-managed properties where available.

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