Order Entry Specialist

About the Company

Jumia Group is a leading e-commerce platform in Africa, connecting millions of consumers to millions of sellers. Our mission is to transform people’s lives through technology by making everyday online services accessible, affordable, and convenient. With a strong presence across the continent, Jumia is committed to driving economic growth and empowering local businesses.

Job Description

Are you meticulously organized and possess a keen eye for detail? Jumia Group is seeking a dedicated and self-motivated Remote Order Entry Specialist to join our dynamic team. This entry-level position is perfect for individuals looking to kickstart their career in a fast-paced e-commerce environment, with no prior experience required. You will be responsible for accurately processing customer orders, ensuring data integrity, and supporting the smooth operation of our online retail processes, all from the comfort of your home.

Key Responsibilities

• Accurately input customer order information into Jumia's database systems.
• Verify order details for accuracy, completeness, and adherence to company policies.
• Communicate effectively with internal teams to resolve discrepancies or clarify order details.
• Maintain organized records of all processed orders.
• Assist with data clean-up and database management tasks as needed.
• Adhere to strict deadlines and performance metrics.
• Ensure data confidentiality and security at all times.

Required Skills

• Exceptional attention to detail and accuracy.
• Proficiency in basic computer applications (e.g., Google Workspace, Microsoft Office).
• Strong written and verbal communication skills in English.
• Ability to work independently and manage time effectively in a remote setting.
• Reliable internet connection and a dedicated workspace.
• High school diploma or equivalent.

Preferred Qualifications

• Familiarity with e-commerce platforms or order processing systems (a plus, but not required).
• Demonstrated ability to learn new software and processes quickly.
• Customer service experience, even if informal.
• Typing speed of at least 40 WPM.

Perks & Benefits

• Fully remote work environment, offering excellent flexibility.
• Comprehensive training program for all new hires.
• Opportunities for career growth and professional development within Jumia.
• Access to employee discounts on Jumia products.
• A supportive and collaborative team culture.
• Contribution to a rapidly growing e-commerce leader in Africa.

Apply Now