About the Company
Amazon is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft. As the world’s largest online retailer and a prominent cloud service provider, Amazon is committed to innovation, customer obsession, and operational excellence.
Job Description
We are seeking a highly motivated and results-oriented Operations Manager to join our dynamic team in Philadelphia, PA. This role is pivotal in overseeing daily operational activities, optimizing processes, and ensuring the efficient delivery of services or products. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a commitment to continuous improvement. We are proud to offer visa sponsorship for exceptional international candidates who meet our stringent requirements and are eager to contribute to our global success.
Key Responsibilities
- Manage and oversee daily operational activities, ensuring compliance with company standards and safety regulations.
- Develop and implement operational strategies to improve efficiency, productivity, and service quality.
- Monitor performance metrics, identify areas for improvement, and implement corrective actions.
- Lead, mentor, and develop a team of operations professionals, fostering a culture of high performance and continuous learning.
- Collaborate with cross-functional teams, including logistics, human resources, and sales, to achieve operational goals.
- Manage budgets, control costs, and optimize resource allocation.
- Ensure effective communication across all levels of the operation.
- Oversee inventory management, quality control, and supply chain processes.
- Address and resolve operational issues and challenges in a timely and effective manner.
- Prepare and present operational reports to senior management.
Required Skills
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- 5+ years of experience in operations management, preferably in a fast-paced environment.
- Proven track record of leading and developing high-performing teams.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in operational software and Microsoft Office Suite.
- Ability to manage multiple priorities and work effectively under pressure.
- Demonstrated experience in process improvement methodologies (e.g., Lean, Six Sigma).
Preferred Qualifications
- Master's degree in a relevant field.
- Experience in the e-commerce or logistics industry.
- PMP or other relevant professional certifications.
- Bilingual or multilingual abilities.
- Experience with global operations and diverse workforces.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) matching program.
- Paid time off and company holidays.
- Career development and training opportunities.
- Employee discount programs.
- Visa sponsorship for qualified candidates.
- Relocation assistance (if applicable).
- On-site amenities and wellness programs.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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