Operations Assistant

About the Company

Santander UK is a leading financial services provider, part of the global Santander Group. We are committed to helping people and businesses prosper, with a strong focus on customer service, innovation, and community engagement. We believe in nurturing talent and providing opportunities for growth within a supportive and inclusive environment.

Job Description

Are you looking to kickstart your career in a dynamic and supportive environment? Santander UK is seeking a motivated and enthusiastic Operations Assistant to join our team in Dundee. This is a beginner-friendly role, perfect for individuals eager to learn the ropes of financial operations and contribute to the smooth running of our services. You’ll gain valuable experience in a hybrid work setting, combining office presence with remote work flexibility.

Key Responsibilities

• Provide administrative support to various operational teams, ensuring tasks are completed accurately and on time.
• Assist with data entry, record keeping, and maintaining organized digital and physical files.
• Process routine transactions and verify information in accordance with company policies and regulatory guidelines.
• Respond to internal inquiries and assist with resolving operational queries from other departments.
• Prepare reports and presentations using various software applications.
• Collaborate with team members to identify and implement process improvements.
• Manage office supplies and equipment, ensuring the team has necessary resources.
• Participate in training sessions to enhance skills and understanding of financial operations.

Required Skills

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Ability to work independently and as part of a team.
• A proactive attitude and willingness to learn.
• Strong problem-solving aptitude.

Preferred Qualifications

• High school diploma or equivalent; further education is a plus but not required.
• Previous experience in an administrative or customer service role (even part-time or volunteer) is beneficial.
• Familiarity with financial terminology or banking processes.

Perks & Benefits

• Competitive salary and performance-based bonuses.
• Generous pension scheme.
• Comprehensive health and wellness benefits.
• 25 days annual leave plus bank holidays.
• Opportunities for professional development and career progression.
• Employee discount schemes and exclusive offers.
• Supportive and inclusive work culture.
• Flexible hybrid working model.

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