Online Records Management Clerk

About the Company

Safaricom PLC is a leading telecommunications company in Kenya, providing a comprehensive range of mobile communication services including voice, SMS, data, and mobile money services (M-Pesa). With a commitment to innovation and connecting Kenyans, Safaricom continually invests in technology and talent to enhance its service delivery and operational efficiency. We are dedicated to fostering a work environment that encourages growth, learning, and collaboration, making a significant impact on the lives of millions.

Job Description

Are you meticulous, organized, and eager to kickstart your career in administrative support? Safaricom PLC is looking for an Online Records Management Clerk to join our dynamic team in Isiolo Town. This entry-level position is perfect for individuals who are just starting their professional journey, offering comprehensive training and a supportive environment to develop valuable skills in digital record-keeping and data management. You will play a crucial role in ensuring the accuracy, accessibility, and integrity of our digital records, contributing to our operational efficiency and compliance. If you have a keen eye for detail and a strong willingness to learn, we encourage you to apply!

Key Responsibilities

• Accurately input, update, and maintain digital records and databases.
• Organize and categorize electronic documents according to established company policies and procedures.
• Perform regular audits of digital records to ensure accuracy and completeness.
• Assist in the retrieval of digital information for various departments upon request.
• Ensure compliance with data privacy regulations and company data security protocols.
• Assist in migrating physical records to digital formats where necessary.
• Collaborate with team members to improve records management processes.

Required Skills

• Basic computer proficiency (MS Office Suite, email, internet).
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• High level of integrity and confidentiality.

Preferred Qualifications

• A certificate or diploma in Business Administration, Information Management, or a related field (not mandatory).
• Familiarity with electronic document management systems (EDMS) is a plus but not required.
• Previous experience in a data entry or administrative role, even if informal or voluntary.

Perks & Benefits

• Comprehensive health insurance package.
• Paid time off and holidays.
• Opportunities for professional development and training.
• Supportive and collaborative work environment.
• Employee wellness programs.
• Access to Safaricom's extensive network services at reduced rates.

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