Medical Secretary (Visa Sponsorship Available)

About the Company

Bupa is a leading international healthcare group which has been committed to helping people live longer, healthier, happier lives for over 70 years. We offer a diverse range of health and care services including health insurance, health clinics, dental centres, care homes, and hospitals. Our purpose is to help people live longer, healthier, happier lives and make a better world. We are committed to an inclusive and diverse workplace and encourage all applications from individuals who meet the essential criteria.

Job Description

We are seeking a highly organised and empathetic Medical Secretary to join our busy clinic in Edinburgh. This vital role supports our medical professionals by managing administrative tasks, ensuring smooth patient flow, and maintaining accurate records. The ideal candidate will have previous experience in a healthcare setting, excellent communication skills, and a meticulous approach to their work. We are proud to offer visa sponsorship for exceptional international candidates who demonstrate the required qualifications and a commitment to providing outstanding service.

Key Responsibilities

• Manage patient appointments, scheduling, and cancellations efficiently.
• Prepare and maintain patient medical records, ensuring accuracy and confidentiality.
• Handle telephone calls, emails, and correspondence with professionalism.
• Liaise with doctors, nurses, and other healthcare professionals.
• Process patient referrals and coordinate follow-up appointments.
• Manage billing and payment procedures, including insurance claims.
• Maintain an organised and welcoming reception area.
• Assist with general office administration and clinic supplies management.

Required Skills

• Proven experience as a Medical Secretary or in a similar administrative role within healthcare.
• Proficiency in medical terminology.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• High level of accuracy and attention to detail.
• Competency in using office software (MS Office Suite) and patient management systems.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.

Preferred Qualifications

• NVQ Level 3 in Business Administration or equivalent.
• Experience with electronic health records (EHR) systems specific to UK healthcare.
• Knowledge of UK healthcare regulations and data protection laws (e.g., GDPR).
• First Aid certification.

Perks & Benefits

• Competitive salary and pension scheme.
• Comprehensive health and wellbeing benefits package, including private medical insurance.
• Generous annual leave allowance.
• Opportunities for professional development and training.
• Access to Bupa's employee assistance program.
• A supportive and collaborative work environment.
• Visa sponsorship for eligible international candidates.

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