Junior Community Manager

About the Company

Riot Games was founded in 2006 to develop, publish, and support the most player-focused games in the world. In 2009, we released our debut title, League of Legends, to worldwide critical acclaim. LoL has since gone on to be the most played PC game in the world and a key driver of the explosive growth of esports. As we continue to evolve LoL and deliver new experiences such as Valorant, Legends of Runeterra, and Wild Rift, we remain committed to pushing the envelope of player-focused gaming. We’re an organization built on collaboration, where every Rioter works together to create memorable experiences for players.

Job Description

Are you deeply passionate about gaming and thrive on connecting with communities? Riot Games is seeking an enthusiastic and dedicated Junior Community Manager to join our remote team. This entry-level position is perfect for someone eager to grow their career in the gaming industry by directly engaging with players, moderating discussions, and helping to foster vibrant online spaces for our titles. You will be instrumental in ensuring our players feel heard, valued, and excited about their gaming experience. This role requires excellent communication skills, a proactive approach to community engagement, and a genuine love for our games and players.

Key Responsibilities

• Act as a primary point of contact for players on various platforms, including forums, social media, and Discord.
• Monitor and moderate community discussions, ensuring a positive and respectful environment.
• Gather player feedback and synthesize it into actionable insights for development teams.
• Assist in planning and executing community events, contests, and campaigns.
• Create engaging content (e.g., social media posts, announcements) to inform and excite the community.
• Identify and escalate critical community issues and sentiment to relevant internal stakeholders.
• Support the broader Community Management team in various initiatives.

Required Skills

• Strong passion for video games and familiarity with Riot Games' titles.
• Excellent written and verbal communication skills.
• Proven ability to interact professionally and empathetically with online communities.
• Experience with major social media platforms (Twitter, Facebook, Instagram) and community platforms (Discord, Reddit, forums).
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Problem-solving skills and a proactive attitude.

Preferred Qualifications

• Prior experience in community moderation or customer support, even in an unofficial capacity.
• Basic understanding of content creation tools (e.g., Photoshop, video editing software).
• Experience organizing or participating in online gaming events.
• Fluency in an additional language relevant to our global player base.

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Stipend for home office setup and internet.
• Professional development opportunities and mentorship programs.
• Employee game perks and merchandise discounts.
• Flexible work schedule in a 100% remote environment.

Apply Now