About the Company
Meta Platforms, Inc. connects billions of people around the world, building technologies that help people find communities, grow businesses, and explore new horizons. As the parent company of Facebook, Instagram, WhatsApp, and Oculus, Meta is at the forefront of innovation in social media, virtual reality, and artificial intelligence. Our mission is to give people the power to build community and bring the world closer together. We are committed to fostering a diverse and inclusive environment where everyone can thrive, contributing to our vision of the metaverse.
Job Description
We are seeking a proactive and enthusiastic Work From Home Instagram Engagement Assistant to join our dynamic social media team. This is a 100% remote position. You will play a crucial role in cultivating a vibrant and interactive community on Instagram, enhancing brand visibility, and ensuring a positive user experience. The ideal candidate is passionate about social media, possesses excellent communication skills, and has a keen eye for detail. You will be responsible for monitoring, responding to, and initiating conversations on Instagram to build relationships with our audience and support our brand’s presence.
Key Responsibilities
- Monitor Instagram feeds, stories, and DMs for mentions, comments, and messages.
- Engage with followers and potential customers through likes, comments, and direct messages, maintaining a consistent brand voice.
- Identify and report trending topics, user feedback, and potential crises to the social media manager.
- Support the content creation team by providing insights on user preferences and popular engagement strategies.
- Participate in community management initiatives, including contests, polls, and Q&A sessions.
- Maintain an organized record of key interactions and engagement metrics.
- Stay up-to-date with Instagram's algorithm changes, features, and best practices.
Required Skills
- Proven experience in social media engagement or community management, particularly on Instagram.
- Excellent written communication skills in English.
- Strong understanding of Instagram's platform, features, and trends.
- Ability to work independently and manage time effectively in a remote setting.
- High level of empathy and ability to interact positively with diverse audiences.
- Proficiency with basic social media analytics tools.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, or a related field.
- Familiarity with social media management platforms (e.g., Hootsuite, Buffer, Sprout Social).
- Experience in a customer service or public relations role.
- Knowledge of an additional language relevant to our global audience.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Flexible work schedule.
- Professional development opportunities and access to online courses.
- Home office setup allowance.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
DISCLAIMER
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