Hybrid Role) Cafe Barista

About the Company

Costa Coffee is the nation’s favourite coffee shop and the second-largest coffee chain in the world. We are committed to crafting the perfect coffee for every customer and creating a warm, welcoming environment where everyone feels at home. With a rich heritage and a focus on quality, sustainability, and community, we offer fantastic opportunities for career growth and a chance to be part of a vibrant team dedicated to bringing joy through coffee.

Job Description

Join our passionate team as a Barista at our bustling Manchester location. This hybrid role offers a dynamic environment where you’ll master the art of coffee making, engage with customers, and contribute to our friendly store atmosphere. We’re looking for enthusiastic individuals who share our love for coffee and commitment to exceptional service. If you thrive in a fast-paced setting and enjoy making people’s day a little brighter, we want to hear from you!

Key Responsibilities

• Prepare and serve a variety of hot and cold beverages, including expertly crafted espresso drinks, in accordance with Costa Coffee standards.
• Operate coffee equipment and maintain cleanliness of workstations and customer areas.
• Provide friendly, efficient, and consistent customer service, taking orders accurately and processing payments.
• Handle cash and card transactions with precision and attention to detail.
• Assist with stock rotation, inventory management, and replenishment of supplies.
• Maintain a clean and organised store environment, adhering to all health and safety guidelines.
• Collaborate with team members to ensure smooth operations during peak hours.
• Educate customers on menu items, promotions, and Costa Coffee's brand story.
• Uphold brand standards for product quality and customer experience.

Required Skills

• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail and ability to follow recipes and procedures.
• Basic numeracy skills for cash handling and order taking.
• Reliable and punctual with a strong work ethic.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications

• Previous experience as a Barista or in a similar customer service role within food and beverage.
• Knowledge of coffee varieties, brewing methods, and latte art techniques.
• Food hygiene certification (e.g., Level 2 Food Safety).

Perks & Benefits

• Competitive hourly wage and tips.
• Comprehensive training and development programs.
• Employee discount on food and beverages.
• Opportunities for career progression within Costa Coffee.
• Pension scheme.
• Paid holiday allowance.
• A supportive and inclusive team environment.

Apply Now