About the Company
Jumeirah Group, a member of Dubai Holding, is a Dubai-based luxury hotel company that operates over 25 properties across the Middle East, Europe, and Asia. Renowned for its unique design and exceptional service, Jumeirah is committed to providing world-class hospitality experiences. We are a dynamic and diverse organization dedicated to fostering talent and offering unparalleled career growth opportunities within the global luxury hospitality sector.
Job Description
We are seeking enthusiastic and dedicated Hotel Operations Team Members to join our prestigious properties located in the vibrant Dubai Marina. This is an incredible opportunity for individuals passionate about hospitality to build a rewarding career in a world-class environment. We offer comprehensive visa sponsorship and accommodation support to eligible candidates, ensuring a smooth transition to life and work in Dubai. As a key member of our operations team, you will contribute to delivering an exceptional guest experience across various departments, upholding Jumeirah’s reputation for luxury and outstanding service.
Key Responsibilities
- Provide exceptional customer service to all guests, anticipating their needs and ensuring a memorable stay.
- Perform assigned duties across various hotel departments such as Front Office, Food & Beverage, Housekeeping, or Guest Services.
- Maintain a high standard of cleanliness, hygiene, and organization within your work area.
- Handle guest inquiries, requests, and complaints professionally and efficiently, escalating issues when necessary.
- Work collaboratively with team members to ensure smooth operations and a cohesive work environment.
- Adhere to all company policies, procedures, and safety standards.
- Support special events or projects as required by hotel management.
Required Skills
- Excellent communication and interpersonal skills in English.
- Strong customer service orientation and a proactive attitude.
- Ability to work effectively in a fast-paced, multicultural environment.
- Basic computer proficiency.
- Flexibility to work shifts, including evenings, weekends, and public holidays.
Preferred Qualifications
- Previous experience in a hotel or hospitality setting (e.g., front desk, F&B, housekeeping).
- Knowledge of an additional language (e.g., Arabic, Russian, Mandarin, German, French).
- A diploma or certificate in Hospitality Management or a related field.
Perks & Benefits
- Full visa sponsorship provided.
- Comfortable and secure accommodation.
- Daily staff meals.
- Comprehensive health insurance.
- Paid annual leave and public holidays.
- Flight tickets provided (upon joining and at contract completion).
- Opportunities for professional development and career advancement within Jumeirah Group.
- Access to exclusive employee discounts on hotel stays and dining.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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