Hotel Housekeeping Supervisor Trainee (Entry-Level)

About the Company

Hilton Garden Inn Bakersfield is a modern, welcoming hotel committed to providing exceptional guest experiences and a supportive environment for our team members to grow. As part of the globally recognized Hilton brand, we uphold high standards of service, quality, and hospitality. We believe in nurturing talent and offering opportunities for career advancement within the hospitality industry, ensuring our team members are well-equipped for successful careers.

Job Description

Are you passionate about hospitality and eager to launch your career in hotel operations? Hilton Garden Inn Bakersfield is seeking an enthusiastic and dedicated individual to join our team as a Housekeeping Supervisor Trainee. This entry-level position is perfect for someone with a keen eye for detail, strong organizational skills, and a desire to learn the ins and outs of maintaining a pristine hotel environment. As a trainee, you will work closely with our experienced Housekeeping Supervisors, gaining hands-on experience in managing daily housekeeping operations, ensuring quality standards, and understanding team leadership. This role offers a clear path for professional development and a chance to contribute significantly to our guests’ comfort and satisfaction.

Key Responsibilities

• Assist Housekeeping Supervisors in overseeing daily room cleaning and public area maintenance.
• Inspect cleaned rooms and common areas to ensure adherence to established cleanliness and brand standards.
• Learn to schedule and assign tasks to housekeeping staff, ensuring efficient workflow and productivity.
• Support in training new housekeeping team members on cleaning procedures, safety protocols, and guest service expectations.
• Monitor inventory of cleaning supplies and linens, assisting with ordering and stock rotation as needed.
• Address guest requests and resolve issues related to housekeeping services promptly, courteously, and professionally.
• Report maintenance issues or damages observed in guest rooms or public areas to the appropriate department.
• Ensure compliance with all hotel policies, procedures, and relevant health and safety regulations.
• Actively contribute to a positive, collaborative, and respectful team environment.

Required Skills

• High school diploma or equivalent educational background.
• Excellent communication and interpersonal skills, capable of interacting effectively with guests and team members.
• Strong attention to detail and a steadfast commitment to high-quality service standards.
• Ability to work both independently and as an integral part of a diverse team.
• Physical ability to perform tasks such as lifting, bending, standing for extended periods, and moving carts.
• Enthusiastic willingness to learn, adapt, and grow in a dynamic, fast-paced hospitality environment.
• Basic computer proficiency for administrative tasks and communication.

Preferred Qualifications

• Previous experience in a customer service role, ideally within the hospitality sector.
• Bilingual proficiency (e.g., English/Spanish) is considered a valuable asset.
• Fundamental knowledge of cleaning techniques, products, and equipment.

Perks & Benefits

• Competitive hourly wage commensurate with experience and responsibility.
• Comprehensive training programs and continuous professional development opportunities.
• Exclusive employee discounts on Hilton hotel stays worldwide.
• Robust health, dental, and vision insurance options (for eligible full-time employees).
• Generous paid time off (PTO) and holiday benefits.
• A supportive, inclusive, and welcoming work environment focused on team success.
• Significant opportunities for career advancement and growth within the Hilton family of brands.

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