About the Company
Jumeirah Group is a global luxury hotel company and a member of Dubai Holding, with a world-renowned portfolio of hotels, resorts and residences. Our mission is to be the most desirable and innovative luxury hospitality company in the world. We are committed to fostering a culture of excellence, providing unparalleled service, and creating memorable experiences for our guests. Join our team and be part of a legacy of luxury and exceptional hospitality.
Job Description
We are seeking a highly motivated and customer-focused Hotel Bellman to join our prestigious team in Abu Dhabi. The successful candidate will be the first point of contact for many of our guests, playing a crucial role in creating a welcoming and luxurious experience from arrival to departure. This position is ideal for individuals with a passion for hospitality, excellent communication skills, and a commitment to delivering world-class service. Visa sponsorship and accommodation will be provided for eligible candidates.
Key Responsibilities
- Warmly greet and welcome all arriving and departing guests, providing a personalized and luxurious welcome experience.
- Efficiently assist guests with their luggage, safely transporting bags to and from rooms and vehicles.
- Provide comprehensive information about hotel facilities, services, and local attractions, enhancing the guest's stay.
- Escort guests to their rooms, offering assistance with orientation and demonstrating room features.
- Run errands for guests and the front desk, ensuring timely and accurate completion of tasks.
- Maintain the cleanliness and presentation of the lobby, entrance, and luggage storage areas.
- Coordinate closely with the Front Desk, Concierge, and Valet teams to ensure seamless guest service.
- Assist with special requests from guests, always aiming to exceed expectations.
- Adhere to all hotel safety and security procedures.
Required Skills
- Minimum of 1 year of experience in a customer service or hospitality role.
- Exceptional interpersonal and communication skills in English; Arabic is a significant advantage.
- Strong physical stamina and the ability to lift and carry heavy luggage.
- A proactive, friendly, and professional demeanor.
- Impeccable grooming and presentation standards.
- Ability to work effectively in a fast-paced luxury environment.
- Attention to detail and a commitment to service excellence.
Preferred Qualifications
- Previous experience as a Bellman or in a similar guest service role within a luxury hotel.
- Proficiency in additional languages.
- Valid UAE driving license.
Perks & Benefits
- Competitive annual salary.
- Comprehensive visa sponsorship.
- Fully furnished accommodation provided.
- Medical insurance coverage.
- Complimentary duty meals.
- Opportunities for professional development and career advancement within a global luxury brand.
- Exclusive discounts on hotel stays and services across Jumeirah properties worldwide.
- Annual flight ticket to home country (as per company policy).
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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