About the Company
Jumeirah Hotels & Resorts is a global luxury hotel company and a member of Dubai Holding. Our portfolio includes some of the world’s most luxurious and innovative hotels, resorts, and serviced residences. We are dedicated to creating truly memorable experiences for our guests, driven by our passion for hospitality and our commitment to service excellence. We believe in nurturing talent and providing a dynamic work environment where every individual can thrive.
Job Description
We are seeking a dedicated and energetic Hotel Bellman to join our luxury hotel in Jumeirah Lakes Towers, Dubai. As a Bellman, you will be the first point of contact for our guests, playing a crucial role in creating a positive and lasting first impression. Your primary responsibilities will include assisting guests with luggage, providing information about the hotel and local area, and ensuring a seamless arrival and departure experience. This position is ideal for individuals with a strong customer service orientation and a desire to work in a vibrant, international luxury environment. We offer comprehensive visa sponsorship and accommodation package for eligible candidates.
Key Responsibilities
- Greet all guests warmly upon arrival and departure, offering assistance with luggage and transportation.
- Efficiently handle guest luggage, ensuring safe and timely delivery to and from rooms and vehicles.
- Provide accurate information about hotel facilities, services, and local attractions.
- Assist guests with calling taxis, arranging transportation, and providing directions.
- Maintain a clean and orderly lobby and entrance area, ensuring a welcoming atmosphere.
- Act as a brand ambassador, upholding the highest standards of luxury hospitality and guest service.
- Collaborate with the front desk and concierge teams to anticipate guest needs and fulfill requests promptly.
- Adhere to all hotel safety and security procedures.
Required Skills
- High school diploma or equivalent.
- Minimum of 1 year of experience in a customer service role, preferably within the hospitality industry.
- Excellent communication and interpersonal skills in English.
- Strong physical stamina and ability to lift and carry heavy luggage.
- Professional appearance and demeanor.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Previous experience as a Bellman or Valet in a luxury hotel.
- Proficiency in additional languages (e.g., Arabic, Russian, Mandarin).
- Valid UAE driving license.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive visa sponsorship and processing.
- High-quality accommodation provided by the company.
- Medical insurance coverage.
- Paid annual leave and flight ticket allowance.
- Opportunities for career growth and professional development.
- Employee discounts on hotel stays and F&B across Jumeirah properties.
- Dynamic and multicultural work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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