About the Company
Hilton Sharjah stands as an iconic landmark along the Corniche Road, offering breathtaking views of Sharjah’s Khalid Lagoon. As part of the globally renowned Hilton Hotels & Resorts brand, we are committed to providing exceptional hospitality, comfort, and service to our guests. Our team members are at the heart of our success, and we foster an environment of growth, respect, and excellence. Join us in delivering memorable experiences in one of the UAE’s most vibrant cities.
Job Description
We are seeking a dedicated and professional Hotel Bellman to join our dynamic team at Hilton Sharjah. The Bellman plays a crucial role in providing guests with a warm welcome and efficient assistance throughout their stay. This position involves handling luggage, providing information, and ensuring a seamless arrival and departure experience. The ideal candidate will have a friendly demeanor, strong physical stamina, and a commitment to exceptional guest service in a luxury hotel environment.
Key Responsibilities
- Warmly greet guests upon arrival and assist with luggage handling, loading, and unloading from vehicles.
- Escort guests to their rooms, providing information about hotel facilities, services, and local attractions.
- Assist with package and mail delivery to guest rooms and other hotel areas.
- Maintain a clean and organized lobby and luggage storage area.
- Coordinate with front desk and concierge teams to fulfill guest requests promptly and efficiently.
- Provide directions and transportation assistance as needed.
- Adhere to all hotel safety and security procedures and policies.
- Handle guest inquiries and resolve minor issues with professionalism and discretion.
Required Skills
- Previous experience in a hospitality or customer service role, preferably in a hotel setting.
- Excellent communication and interpersonal skills in English; additional languages are a plus.
- Strong physical condition, capable of lifting and carrying luggage up to 25 kg.
- A friendly, polite, and professional demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Attention to detail and a proactive approach to guest service.
- Valid driver's license (optional, but preferred for some duties).
Preferred Qualifications
- High school diploma or equivalent.
- Experience in a luxury hotel environment.
- Knowledge of Sharjah and surrounding areas.
- Fluency in Arabic or other international languages.
Perks & Benefits
- Competitive salary and service charge.
- Company-provided accommodation.
- Employment visa sponsorship.
- Medical insurance coverage.
- Paid annual leave and air ticket allowance.
- Opportunities for career growth and development within Hilton worldwide.
- Meals provided during shifts.
- Uniform provided and laundered.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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