About the Company
Jumeirah Hotels & Resorts, a member of Dubai Holding, is a luxury hotel company operating a world-class portfolio of hotels and resorts. Renowned for its exceptional service and unique hospitality experiences, Jumeirah is committed to setting new standards in luxury hospitality, creating unforgettable moments for guests worldwide.
Job Description
Jumeirah Hotels & Resorts is seeking a dedicated and energetic Hotel Bellman to join our prestigious team in Jumeirah, Dubai. As a Bellman, you will be the first point of contact for our guests, responsible for creating a lasting first impression and ensuring a seamless arrival and departure experience. This role requires excellent customer service skills, a proactive attitude, and the ability to handle guest luggage efficiently and courteously. We are proud to offer comprehensive visa sponsorship and comfortable accommodation for suitable candidates, facilitating a smooth transition to life and work in vibrant Dubai.
Key Responsibilities
- Warmly welcome and greet all guests upon arrival and departure, creating a positive first impression.
- Assist guests with luggage handling, ensuring prompt, safe, and careful delivery to rooms and vehicles.
- Provide accurate information about hotel facilities, services, and local attractions, enhancing the guest experience.
- Escort guests to their rooms, explaining room features and amenities as needed.
- Assist with valet parking and taxi services when required, ensuring efficient guest transportation.
- Maintain a tidy, clean, and organized lobby and luggage storage area at all times.
- Handle guest requests and inquiries with professionalism, efficiency, and a problem-solving attitude.
- Collaborate effectively with the concierge and front office teams to ensure overall guest satisfaction and smooth operations.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation and a passion for hospitality.
- Ability to lift and carry heavy luggage safely and efficiently.
- Neat, professional appearance and adherence to grooming standards.
- Fluency in English (additional language proficiency is a significant advantage).
- Physically fit and able to stand, walk, and lift for extended periods during shifts.
Preferred Qualifications
- Previous experience (at least 1 year) in a luxury hotel or high-end hospitality environment.
- Good knowledge of Dubai's major attractions, services, and transportation.
- Proficiency in Arabic or other international languages.
- High school diploma or equivalent education.
- Valid UAE driving license (beneficial for occasional assistance with valet or other transport needs).
Perks & Benefits
- Competitive monthly salary with service charge opportunities.
- Comprehensive visa sponsorship provided.
- Comfortable shared accommodation provided.
- Full health insurance coverage.
- Duty meals provided.
- Paid annual leave and annual air ticket to home country.
- Extensive opportunities for career growth and professional development within a global luxury brand.
- Employee discounts on hotel services, F&B, and other Jumeirah properties.
- Dynamic and multicultural work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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